IT Platforms Lead

Overview

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North Ryde, New South Wales
• Full-time

Responsibilities

• Uplift our IT Infrastructure Platforms
• Work for an organisation supporting the broader community
• Use your expertise to make a difference

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About The Role

You will be integral in uplifting our IT Infrastructure platforms, bringing your team along the City of Ryde transformation journey. We are looking to make improvements across the technology function, this is an opportunity for you to create a positive impact on how delivery digital and technology projects with our team.

Your role will inspire our team to provide a customer-focussed approach in resolving technology and business application issues. You will use ITIL framework to ensure our customer service levels are a key priority within City of Ryde. Your hands on experience managing hybrid on-premises cloud technology platforms will be highly regarded for our opportunity

About You

You will lead from the front, collaborating with stakeholders and your team to succeed Your think outside the square approach will enable you to make a difference in your role. You will be accountable for Windows services, storage, networking, telecommunication, mobility, and business applications for the technology division.

You're a strong leader with the experience to motivate technical staff whilst working in a matrix business environment. You will bring your IT Infrastructure experience to proactively improve processes and drive efficiencies.

In Addition, You Will Also Have

• Experience with supporting and performing network infrastructure diagnostics, monitoring and analysis for vendors such as Fortinet, Cisco Meraki, and/or Aruba
• Expert knowledge of current technology and application concepts and standards
• Excellent communication, negotiation and relationship skills including stakeholder management
• Demonstrated experience in managing solution design initiatives via managed service providers in complex enterprise environments
• Tertiary qualifications in IT/Information Systems or related discipline, and extensive demonstrated relevant experience
• Relevant industry qualifications e.g., ITIL, PRINCE2, Microsoft Azure/365 certification

Your commencing annual salary will range from $127,953.42 to $154,734.37 + Superannuation, dependent on your experience and qualifications.

Culture & Benefits

• Free shuttle base between the North Ryde Office and North Ryde Metro Station
• Commitment to providing opportunities for work/life balance
• Hybrid work from home and office arrangements available for eligible positions
• Flexibility regarding start and finish times to suit your lifestyle
• Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks
• Long service leave after 5 years, then accrued monthly
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & wellbeing initiatives (i.e. flu vaccinations, etc.)

How To Apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.

Please note you do not need a "password" to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

Closing Date

Wednesday 17th September 2025 at 11:30pm

Equal Employment & Child Safety

City of Ryde is committed to Equal Employment and Child Safety

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