Maintenance Officer

Overview

We are Vicinity. We reimagine how Australians live, work, and play. We own and manage recognisable retail destinations across Australia and are evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

Role purpose

The key purpose of the Maintenance Officer is to support the seamless functioning of all operational elements. The Maintenance Officer is responsible for the general upkeep of the centre, including routine maintenance tasks, required repairs, and preventative maintenance to avoid retailer and customer disruptions. This role ensures that all systems, including plumbing, electrical and HVAC, are functioning efficiently and safely. The Maintenance Officer contributes to a positive experience for retailers, contractors, staff and customers through safety, compliance, cleanliness, functionality and emergency preparedness.

Key Accountabilities

Operational & Maintenance Accountabilities

• Support the presentation of the building to a high standard by maintaining and servicing facilities including staff toilets, loading docks, centre malls and public facilities.
• Identify maintenance requirements within budget to maintain the highest possible standard.
• Repair and maintain internal and external lighting, structures, carparks, signage, road works and gates.
• Compile tools and workshop supply requirements for approval and manage procurement as needed.
• Complete repairs as required from operations team inspections.
• Support the safety of asset occupants through centre emergency management procedures, including operating emergency management equipment if required and maintaining asset knowledge to support emergency services.
• Assist with the execution of the centre minor capital expenditure program.
• Administer the computerised maintenance management system and issue jobs to maintenance team members as required.
• Manage routine maintenance and inspections on elevated work platforms and vehicles, if required.
• Compile monthly job completion statistics, if required.

Key Role Relationships

• Operations Manager & Team
• Maintenance Supervisor
• Centre Team
• Contractors
• External Stakeholders
• Retailers

Experience & Capabilities

Essential Experience

• Experience managing building services through trade experience.
• Ability to deliver allocated projects and reactive maintenance on time and budget.
• Awareness of a risk register and HSE requirements.
• Understanding of warden responsibilities and ability to support emergency situations.

Critical Knowledge

• Understanding of contractor management through issuing permits and assistance if required.
• Understanding of planned and ad-hoc maintenance programs.
• Understanding of administrative duties.
• Interest in maintaining industry knowledge to stay abreast of technical information and opportunities relevant to the role.
• Knowledge of safety regulations and standards to ensure a safe environment for staff, tenants and customers.

Capabilities

• Proficiency in maintenance tasks including plumbing, electrical work, HVAC and general repairs.
• Ability to develop and implement preventive maintenance schedules to avoid breakdowns and extend equipment life.
• Strong problem-solving skills to address maintenance issues quickly.
• Effective communication to coordinate with other departments, contractors and tenants.
• Excellent time management to prioritise tasks and manage multiple activities.
• Attention to detail to identify potential issues and maintain high standards of cleanliness and functionality.
• Ability to work well within a team and collaborate with other maintenance staff and departments.

Personal Attributes

We live our Vicinity values in daily work: Respect, Integrity, Customer Focus, Collaboration and Excellence.

• Respect
  • Listen to and acknowledge others' views
  • Have difficult conversations with care
• Integrity
  • Back words with actions
  • Do the right thing, no matter the situation
• Customer Focus
  • Nurture a genuine connection with customers
  • Consider customer needs when making decisions
• Collaboration
  • Invite the right people to the table
  • Balance consensus with decisive actions
• Excellence
  • Always strive to improve
  • Share challenges and celebrate wins

Benefits

Our benefits program focuses on creating an awesome place to work where employees are rewarded and recognised. This includes:

• Flexible working options
• Birthday leave and purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous parental leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. We are committed to creating an inclusive work environment and encourage applications from all sectors of the community, including Aboriginal and Torres Strait Islander communities.

Our people and Employee Advocacy Groups actively build community and provide allyship within Vicinity. If you'd like to speak with someone to understand what it's like to work here, please reach out to our Talent Acquisition team.

Role contact

Note: If you experience accessibility issues, contact our Talent Acquisition team for an alternate format and to discuss reasonable adjustments during recruitment. Email: talent.acquisition@vicinity.com.au | Phone: +61 3 7001 4000

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. Shortlisted candidates may be required to undergo a Criminal History Background/Police Check and other qualification checks as required for the role.

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