Client Services Officer

2 weeks ago

Sydney, New South Wales, Australia NSW Department of Communities and Justice Full time
Overview

Join to apply for the Client Services Officer role at NSW Department of Communities and Justice.

The Coroner's Court is responsible for managing deaths, fires or explosions reported to a Coroner. The Client Service Officer role is part of the Court registry team which provide administrative and court support to Coroners. They are responsible for communicating with, and delivering services to Coroners, families, court users and stakeholders.

What You'll Do

The role is in a fast paced, dynamic and sensitive operational environment, while maintaining a high quality of output and engagement with all court clients. The role may present opportunities for regional travel. The position involves work related to sensitive and graphic content, including images, photographs and discussions relating to violence, death and/or homicide matters.

What We're Looking For
  • A proactive candidate that can think on their feet, display empathy and maintain the utmost discretion and professionalism
  • Confident in liaising with a wide range of stakeholders
  • Strong communication and time management skills
  • Experienced with technology and confident to work with new technology and programs
  • Professional demeanour in the workplace and in communication – both written and verbal with great attention to detail
  • Must have the flexibility to travel to regional areas to manage inquest hearings with possible overnight stays from time to time
What We Offer
  • A challenging and rewarding career
  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Health & Wellbeing and Employee Assistance Programs
Requirements

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the two targeted questions below with a brief outline on how you meet the requirements of the role:

  • What have you done in the past year to improve your skills and performance in some area? Please describe the steps you took and the outcome.
  • How have you helped your manager and/or organisation to promote a positive attitude in a team? Give an example.

Applications close: 14 September 2025, 11.59pm (AEST).

Additional Information

For more information about the role or what it's like to work for DCJ contact Rana Lakkis on or email If you've got a question about applying or require an adjustment in the recruitment process, please call Maren Heldt | Talent Acquisition Officer, via or Inclusion and Diversity lies at the heart of how we recruit. A talent pool may be created for future ongoing and temporary roles and is valid for up to 18 months.


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