Payroll Manager

Founded by Jordan Cullen in 2018, Cullen Jewellery is a responsible fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.

We're committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.

About the position: We are seeking a Payroll Manager to join our HQ team. As Payroll Manager, you'll play a pivotal role in delivering accurate, compliant, and timely payroll for Cullen Jewellery's global team across Australia, New Zealand, the UK, Canada, and the US—with exciting opportunities to support expansion into new markets. You'll navigate complex payroll processes and cross-border compliance, ensuring employees are paid correctly and on time, while strengthening trust, upholding financial integrity, and enabling the business to scale worldwide. This position is open to full-time and part-time applicants.

• Manage all aspects of fortnightly payroll processing for a growing team (currently 140+ employees), ensuring accuracy, compliance and timely delivery across Australia, New Zealand, United Kingdom, Canada and the United States, with scope to expand into new markets.
• Handle complex payroll requirements, including allowances, overtime, and finalisation of employee accounts.
• Ensure compliance with statutory, regulatory, and contractual requirements across multiple modern awards and classifications.
• Manage PAYG, superannuation, payroll tax and other statutory deductions in a timely manner.
• Oversee and maintain WorkCover and other Worker's Insurance documentation, registration, payroll updates, claim submissions, and communication with insurers for all Cullen locations.
• Conduct regular payroll audits and ensure employee leave balances and entitlements are accurate.
• Complete month-end and year-end payroll-related financial processes.
• Partner with P&C and Finance to support budgeting, forecasting, and reporting.
• Generate monthly HR and payroll reports, along with ad hoc analytical insights for senior leadership.
• Partner with P&C and Finance to resolve payroll issues and maintain governance standards.
• Lead payroll audits and liaise with external auditors as required.
• Respond to payroll queries with professionalism and discretion.
• Keep up to date with legislative and regulatory changes impacting payroll.

• Minimum 5 years' experience in end-to-end payroll management.
• Previous experience in Global payroll markets (strongly preferred but not required).
• Strong ability to interpret and apply Fair Work awards, agreements, and relevant legislation.
• Advanced proficiency in payroll software and Microsoft Excel and/or Google Sheets.
• Proven ability to handle confidential information with discretion and professionalism.
• Exceptional attention to detail, problem-solving skills, and accuracy in financial data management.
• Excellent communication skills for internal and external stakeholder collaboration, who openly offers valuable feedback, and raises opportunities for improvement when needed to achieve the best outcomes.
• Ability to work collaboratively within a team and independently manage responsibilities.
• Flexible and adaptable, with the ability to respond to changing work demands.
• Commitment to continuous improvement and professional development.
• Previous experience in the Retail Industry and knowledge of the GRIA 2020 (strongly preferred but not required).
• Experience navigating HRIS/Payroll systems (previous experience using Rippling preferred but not required).
• The right to work in Australia.

In addition to a competitive remuneration package, we offer all our team members a range of benefits including:

• A supportive and collaborative work environment;
• Enjoy hybrid work opportunities with one work-from-home day each week (optional).
• An Employee Assistance Program for you and a family member to utilise;
• Generous staff and family / friend discounts;
• Team events and initiatives included as part of our wellbeing program;
• Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
• The opportunity to join a growing company with a global presence - you really can take your career anywhere

If this opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

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