Administrative Officer

Employment Type: Permanent Full Time

Position Classification: Administrative Officer Level 3

Remuneration: $68,338 - $70,468 per annum + Annual leave loading + Superannuation

Location: Royal Prince Alfred Hospital

Requisition ID: REQ606021

About The Role

Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nation's most respected hospitals, with a distinguished history serving the health needs of local, statewide, national and international communities.

We are seeking an experienced and motivated administrative professional to join the Dermatology Department at RPAH. This busy clinic supports a range of general and subspecialty dermatology services focused on patient-centred care, innovation, and collaboration. In this role, you will provide essential administrative support, manage patient interactions, and help ensure smooth daily operations. Key duties include coordinating appointments, maintaining records, and liaising with medical staff to support high-quality care. Strong administrative and customer service skills are essential, with a healthcare background highly desirable. Effective and compassionate communication will help foster a welcoming environment for patients and staff.

Although this role is based in the Dermatology Ambulatory Service, it sits within the Ambulatory Care Business Unit (ACBU), which oversees the centralised administrative workforce across all Ambulatory Care services at RPAH.

For more information, please view the Position Description.

Ideal Candidate

• Has practical experience with or understanding of Medicare billing in a public hospital.
• Excellent organisational skills with the capacity to work under pressure, maintaining attention to detail and meet deadlines.
• Understanding of policies and procedures within NSW Health and how these apply in the workplace in particular, the importance of patient confidentiality.

Benefits

• Allocated Day Off (ADO), paid parental leave and annual leave loading.
• Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
• Access to free courses, qualifications and coaching via Sydney Education.
• Access to confidential EAP counselling for staff and their families.
• Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits, please visit SLHD Benefits.

Important information

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

To further connect with us, check us out on LinkedIn. For enquiries, please contact Robert Khoury on 0408 746 066 or email at Robert.Khoury@health.nsw.gov.au.

Applications Close: 21 September 2025

For applicant support and information, visit Applicant Information.