
Account Manager
4 weeks ago
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Co-Founder and Director of Digital Immersion | Experienced Marketing Professional | Maximising Customer Data and Personalisation | eCommerce Strategy…We're Hiring: Account Manager (CRM + Customer Data)
Richmond, Melbourne
Salary: $80k–$110k package incl. super (based on experience)
We're not for everyone – if you want a giant team, layers of process and rinse-and-repeat work, this won't be your jam.
But if you want to work closely with smart people on interesting problems, grow your CRM and customer data skills fast and be part of a small agency doing big things, please keep reading
What you'll actually be doing:
Running the day-to-day: you'll keep projects moving and clients in the loop
Owning the WIP: from reporting to delivery, you're in charge
Working with platforms like Klaviyo (or learning fast if you haven't yet)
Using to keep everything on track
Communicating clearly, thinking critically, solving problems
Becoming a trusted voice for our clients
This role isn't for you if:
You don't like switching gears quickly
You want to be fully remote
You prefer someone else to drive the agenda
This role is for you if:
You've got 2+ years in account management, CRM or digital marketing
You've touched a CRM or CDP (Klaviyo, Salesforce, Segment, Meiro, Adobe, doesn't matter – we will teach you the rest)
You are organised, reliable and enjoy translating chaos into clarity
You are excited to learn fast and grow in a space that's booming
What's in it for you:
A real opportunity to upskill in customer data and personalisation
Autonomy, ownership and room to grow
Offices in Richmond (with a proper coffee machine)
Weekly in-person sessions with our team and clients – remote when it makes sense
A team that values people, not just outputs
Next steps:
We'll keep it simple, a quick intro chat, a couple of focused interviews and you'll know where you stand.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesTechnology, Information and Media
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