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Customer Service Advisor

4 weeks ago

Gold Coast, Queensland, Australia Webhelp Enterprise Full time

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Job Title

Customer Service Advisor - SA-RBN-FT

Job Description

Jumpstart Your Career in 2025 with Concentrix

Join our diverse and enthusiastic team in Robina, where you will be working with one of our key Government Clients to help Australians access vital services. We are on the hunt for exceptional Customer Service Officers to deliver outstanding customer experiences and make a substantial impact.

About The Role

As a Call Centre Specialist, you'll be the voice of one of our key Government Departments:

  • Addressing phone inquiries with professionalism and expertise.
  • Utilising your strong communication and problem-solving skills to satisfy customer needs.
  • Providing exceptional customer service, whether troubleshooting or resolving issues.

Role Details
  • Permanent Position
  • Hourly Rate: $27.77 + Super + Accrue Leave entitlements
  • Monthly Incentives: Up to $480
  • Full-Time: 38 hours, Monday to Friday
  • Part-Time Option: 30-hour, 4-day work week
  • Start Dates: June 30th, July 7th and July 14th
  • Training: Comprehensive, paid full-time training
  • Schedule: Rotating roster, 7 AM - 6 PM, weekdays only
  • Location: Centrally located in Robina (Next to Robina Town Centre)

Ideal Candidate Profile
  • Must be an Australian Citizen and 18+ years old

Benefits
  • Career Advancement: Grow within a globally recognised company.
  • Work-Life Balance: No weekends or late nights, offering you more personal time.
  • Training: Engaging, paid training ensures you are set up for success.
  • Work Environment: Enjoy a coffee from Gloria Jeans in the foyer or a free coffee from one of our machines, great facilities

Why Concentrix?

Global Excellence: As a leading force in customer experience (CX), Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries, with the capability to communicate in 150+ languages.

Career Growth: We invest in our employees, offering limitless opportunities for career advancement.

Ready for a rewarding career change? Apply today and become part of a team that values exceptional service and community impact.

Location:

AUS Gold Coast - Robina Town Centre Dr Lvl2

Language Requirements

Time Type:

Full time

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