Customer Sales

HelloFresh - Direct Sales Representative - Sydney, NSW

This is a Direct Sales Representative - Sydney role with HelloFresh based in Sydney, NSW, AU
== HelloFresh ==

Role Seniority - graduate, junior

More about the Direct Sales Representative - Sydney role at HelloFresh

If you are looking for a fun but challenging role, come and join a global food champion as our newest HelloFresh Sales Representative. So even if you don\u2019t \u201ctick all the boxes\u201d but think you\u2019d thrive in this role, we would really like to learn more about you.

You will.

• Present our products and excite customers about the benefits of HelloFresh through face-to-face sales presentations utilizing unique sales technology.

• Work with the sales manager toward weekly and monthly sales targets and KPIs.

• Participate in ongoing training and development.

• Be part of a fun & dynamic team.

You are\/have.

• A bubbly and energetic personality.

• Excellent communication and customer service skills.

• Ambition with the ability to self-motivate.

• The desire to develop sales skills while working in a fun and sociable environment.

• Experienced in the sales, retail, or customer service industry (preferred but not required).

Our Hiring Process.

• Phone Screening: Begin with a friendly phone screening call, where you will briefly learn about the role and company.

• Manager Interview: Engage in an interview with the hiring manager. Gain deeper insights into the role and showcase your potential.

• Decision: We value your time, and once the process is complete, we swiftly make decisions. Your exciting journey with us could be just around the corner

• Duration: Ongoing casual contract with shifts available Monday-Friday + optional weekends - potential for permanent opportunities.

Your benefits.

• Healthy 70% discount on weekly HelloFresh boxes and 40% discount on Youfoodz.

• Great hourly rates + uncapped commission + super (on-target earnings 1500+ per week).

• Top-notch product training, continuous mentorship, and a collaborative team environment that empowers you to reach success.

• A diverse and vibrant international environment.

• Social events.

• Work road trips.

• Employee recognition & rewards.

• Referral program.

• Incentives & bonuses.

Before we jump into the responsibilities of the role, you\u2019ll be learning new things all the time and the HelloFresh team will be there to support your growth.

Valiant Finance - Sales Development Representative - Sydney

2010 Surry Hills, New South Wales Valiant Finance

This is a Sales Development Representative role with Valiant Finance based in Surry Hills, NSW, AU
== Valiant Finance ==

Role Seniority - graduate

More about the Sales Development Representative role at Valiant Finance

This role will see you act as the first touch point for our potential customers after they enquire about funding. You\u2019ll play a pivotal role in our success by engaging with businesses, asking insightful questions to understand their needs, and seamlessly connecting them with our expert Brokers who will help secure their funding.

Be part of a team that is transforming the industry and making a real impact

The role:

• Work with the sales team by qualifying leads over the phone that come through each day

• Build on your product knowledge and gain a strong acumen in outbound prospecting to handle objections, understand SME issues/pain points and communicate Valiant\u2019s solutions

• Handle inbound calls from existing and prospective customers

• Keep up to date with industry and product knowledge to ensure you are providing customers with accurate and applicable information

The ideal candidate:

• Will be a graduate or undergraduates looking to enter the world of finance, or alternatively a background in sales, retail or customer service

• Will have excellent communication skills

• Excited to build a career in finance and sales

Before we jump into the responsibilities of the role, you\u2019ll be learning new things all the time and the Valiant Finance team will be there to support your growth.

Posted 1 day ago

Klaviyo - Customer Support Specialist

This is a Customer Support Specialist role with Klaviyo based in Sydney, NSW, AU

== Klaviyo ==

Role Seniority - junior

More about the Customer Support Specialist role at Klaviyo

Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

How you will make a difference:

• Develop an in-depth knowledge of the Klaviyo platform

• Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies

• Diagnose software issues and resolve escalated customer complaints engage using established processes

• Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)

• Communicate thoughtfully and effectively with all Klaviyo customers

• Document troubleshooting and problem resolution steps.

Who You Are:

• A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.

• Passionate about creative problem solving for customers and end users

• Self-motivated, eager to learn and thrive in a collaborative environment

• Capable of adapting quickly to changing priorities

• Experience with or able to quickly pick-up:

• Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce

• Web works, networking, and software products

• DNS, IPs and other networking concepts

• APIs

• Email marketing platforms and E-Commerce platforms

Requirements:

• Full authorisation to work in Australia without any restrictions

• Ability to work a Saturday - Wednesday working week (working weekends)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Klaviyo team will be there to support your growth.

eToro - Customer Support (Superannuation) Specialist

This is a Customer Support (Superannuation) Specialist role with eToro based in Sydney, NSW, AU

== eToro ==

Role Seniority - mid level, junior

More about the Customer Support (Superannuation) Specialist role at eToro

Customer Support (Superannuation) Specialist

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

In 2024, eToro completed its acquisition of Australian investing app Spaceship, strengthening its presence in the Australian market and expanding into the superannuation and long term savings sector.

We are constantly growing and are excited to share that we are looking for a Customer Service Representative to join our team

What will you be doing?

For a business that enables people to invest in their future, trust is everything. This makes our Customer Support team absolutely crucial to the success of Spaceship and its customers.

You will be joining a small team focused on delivering excellent customer experience at Spaceship. Your primary focus will be providing exceptional support to our superannuation members, while also supporting customers across our other products including managed investments (Spaceship Voyager) and US Investing services.

Building trust requires not only a deep understanding of superannuation regulations and processes, but also the ability to empathise with a diverse range of customers 0be from sophisticated investors who appreciate Spaceship\u2019s investment strategy to complete investing newcomers navigating their first super

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Posted 1 day ago

Nine - Customer Service Representative - Drive

This is a Customer Service Representative - Drive role with Nine based in McMahons Point, NSW, AU

== Nine ==

Role Seniority - graduate, junior

More about the Customer Service Representative - Drive role at Nine

Customer Service Representative

52 Victoria St, McMahons Point NSW 2060, Australia

Full-time

Company Description

Drive is Nine's brand appealing to the automotive enthusiast. Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.

2025 is an exciting year to be part of the Drive Marketplace team. Drive Marketplace is on a sharp growth trajectory with a vision to become Australia's No.2 Automotive Marketplace in Australia.

The expanding Drive Marketplace team has an ambitious, forward-thinking and highly collaborative culture, with a shared passion for the automotive industry. As the on-the-ground human faces of the Drive brand within the National Drive Dealer Network, genuine partnerships and a healthy dose of hard work and fun sit at the core of the team's success to date.

Job Description

This exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace, helping Australians discover the joy of finding and buying their next car. You\u2019ll be instrumental in ensuring timely interactions and proactively supporting dealers to meet their sales goals.

Day to day you will:

• Boost customer satisfaction and dealer retention by maintaining a high NPS score through exceptional service and follow-up.

• Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.

• Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.

• Efficiently resolve issues by identifying and escalating problems, aiming to reduce repeat customer contacts.

• Stay informed on Drive Marketplace platform changes, product updates, and market trends to provide expert guidance to consumers and dealers.

Qualifications

What you\u2019ll bring:

• 1-2 years of customer service\/success experience, ideally in digital advertising, e-commerce, or automotive.

• Strong communication skills with a customer-first approach.

• Proficiency in CRM platforms like Salesforce.

• A knack for data analysis to support client goals.

• Excellent organisational skills and the ability to multitask effectively.

• Comfort working independently and collaboratively with various teams.

Additional information

Nine is Australia's largest locally owned media company. Working at Nine, you\u2019ll have access to a unique range of experiences and opportunities, helping drive the success of the country\u2019s most trusted television, radio, digital and publishing brands.

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We\u2019re evolving and we need people like you to bring new ideas, innovate and make your mark.

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

More info at Nine Careers.

Our Commitment to Diversity and Inclusion:

We\u2019re committed to a safe, respectful and inclusive Nine. From day one, you\u2019ll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.

Posted 1 day ago

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