In Community Navigator

3 days ago

Canberra, ACT, Australia Feros Care Full time
Overview

Join or sign in to apply for the In Community Navigator role at Feros Care. This role supports people with disability, their families and carers to access the NDIS, build local connections and navigate community supports. This highly visible, place-based role is about grassroots engagement, trusted relationships and creating inclusive pathways to empower people to live their best lives.

Base pay range

A$82,882.00/yr - A$89,021.00/yr

Notes: This range is provided by Feros Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What you'll do
  • Guide individuals through the NDIS access process, helping them understand eligibility, gather documentation and connect them with appropriate supports.
  • Deliver short term, community based support to promote inclusion.
  • Provide practical assistance to help people build confidence and connections while navigating the system.
  • Attend community hubs, schools, health services and local events.
  • Establish and maintain strong relationships with grassroots organisations, service providers and informal support networks to bridge service gaps.
  • Facilitate direct connections between participants and community supports.
  • Maintain accurate documentation and meet performance targets.
  • Work closely with Local Area Coordinators, Team Leaders and other Feros Care staff to deliver participant-focused services.
  • Participate in team meetings, regional planning and initiatives that promote cultural safety, inclusion and continuous improvement.
What you'll bring
  • Experience in community engagement, disability support or similar participant-facing roles.
  • Understanding of the NDIS participant pathway and scheme access processes.
  • Ability to build strong, trusted relationships through outreach and community participation.
  • Strong communication, facilitation and organisational skills.
  • Confidence working independently in community settings.
  • Proficiency in data entry, reporting and case management systems.
  • A commitment to inclusion, diversity and working in partnership with people with a disability.
Qualifications & Checks
  • Qualification in community services, disability, social work, or a related field (desirable).
  • Access to reliable transport to support outreach and in community settings.
  • Current NDIS Worker Screening Clearance & Working with Children Check (or willingness to obtain).
  • Undergo a Nationally Coordinated Criminal History Check.
  • Lived experience of disability is highly valued.
Benefits
  • Not for Profit Salary Packaging of up to $15,899 per annum, and meal and entertainment salary sacrifice of up to $2,650 per annum, all tax free, stretching your income further.
  • 5% Annual Leave loading.
  • Cultural Leave Days for eligible employees.
  • Exclusive discounts, financial tips, and wellness programs through our ForME employee benefits platform.
  • Private Health Insurance Discount with Medibank.
  • Employee Assistance Program (EAP).
  • Paid Parental Leave (9 weeks) for eligible employees.
  • Access to Fitness Passport - discounted gym and pool memberships for you and your family.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Community Services

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