Administrative Officer Level 3

2 weeks ago

Sydney, New South Wales, Australia NSW Health Full time
Overview

Administrative Officer Level 3 - Renal Department. Employment Type: Temporary Full Time until 10 July 2026. Position Classification: Administrative Officer Level 3. Remuneration: $68,338.79 - $70,468.72 per annum plus Superannuation. Hours Per Week: 38. Requisition ID: REQ600155. Applications close: 17 September 2025.

The Administration Officer, Renal Department (includes 4 West and Montgomery Street) coordinates outpatient clinic bookings and provides a range of administrative and clerical support services to enable St George Hospital Renal Department outpatient services to achieve their objectives in a timely, reliable and efficient manner. The role will involve a wide range of administrative functions.

Responsibilities
  • Answer general enquiries, update patient information, process referrals, handle patient billing, transcription and scheduling of appointments, and perform other administrative tasks associated with the service.
  • Coordinate outpatient clinic bookings and provide administrative and clerical support to enable Renal Department outpatient services to operate efficiently.
Qualifications and Selection Criteria
  • Demonstrated ability to perform a wide range of administrative tasks under general instruction requiring minimal supervision.
  • Experience in responding to enquiries and determining appropriate responses in a complex work environment.
  • High level interpersonal, written and verbal communication skills; ability to deal confidently and courteously with a variety of people.
  • Commitment to quality service and quality improvement initiatives in workplace practices and procedures.
  • Well-developed organisational skills and the ability to prioritise tasks.
  • Understanding of outpatient clinics operation, including knowledge of patient billing and related processes.
  • Ability to use computer hardware, software applications and electronic patient administration systems (e.g., eMR Outpatient Clinic Scheduler and iPM) and Microsoft Office programs, including Outlook and Word, or willingness to learn.
  • Ability to work independently and as part of a team while promoting a positive workplace culture.
Benefits
  • Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
  • Salary packaging options to reduce taxable income and increase take-home pay. Up to $9K for living expenses and $2.6K for meals & entertainment; novated leasing.
  • Discounted gym memberships with a Fitness Passport.
  • Employee Assistance Program (EAP) for employees and family members.
Additional information
  • Employment of a temporary visa holder may occur only if no suitable permanent resident or citizen of Australia has been identified following suitable labour market testing.
  • Applicants will be assessed against essential requirements and selection criteria in the position description.
  • Recommended applicants will be reviewed for compliance with NSW Health policy on Occupational Assessment, Screening and Vaccination prior to offer.
  • We have an Aboriginal Workforce support contact: SESLHD-AboriginalWorkforce@health.nsw.gov.au; visit our Stepping Up Website for more information.

We embrace diversity as our strength and are committed to an inclusive and collaborative work environment. Our CORE Values are Collaboration, Openness, Respect and Empowerment.


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