Administrative Officer Level 3

Join to apply for the Administrative Officer Level 3 - Admission Department role at NSW Health

Employment Type: Permanent Full Time

Position Classification: Administrative Officer Level 3

Remuneration: $68,338.79 - $70,468.72 per annum plus Superannuation

Hours Per Week: 38

Requisition ID: REQ600175

Application Close: 12 September 2025

Role Overview: The Admissions Department at St George Hospital has an exciting opportunity for an Administration Officer Level 3. This is a busy and dynamic department with many competing demands. This position is responsible for ensuring the effective and efficient management of surgery waitlists and elective admissions. You will be required to provide a professional, high quality customer service to patients, visitors and staff.

The vision for South Eastern Sydney Local Health District (SESLHD) is "exceptional care, healthier lives". SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

Responsibilities:

• Assist with the management of surgery waitlists and elective admissions to ensure timely processing and workflow efficiency.
• Provide professional, high quality customer service to patients, visitors and staff.

Benefits:

• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay. Up to $9K for living expenses and $2.6K for meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport.
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Selection Criteria:

• Previous administrative experience preferably in a hospital/health care setting.
• Ability to work independently and as part of a team and take responsibility for role specific deadlines.
• Experience responding to a range of enquiries and determining the appropriate response in a complex work environment.
• High level interpersonal, written and verbal communication skills.
• Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures.
• Previous experience using electronic patient administration systems (eg. eMR Outpatient Clinic Scheduler, Surginet and iPM) or willingness to learn.
• Demonstrated initiative to problem solve and attention to detail.

Information for Applicants:

• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
• We have an Aboriginal Workforce that can provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au). For additional information please visit our Stepping Up Website.

Adjustments: NSW Health recognises everyone is unique and may require adjustments to ensure the best opportunity to apply. If you need adjustments to the recruitment/interview process, please email SESLHD-Recruitment-STG@health.nsw.gov.au. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Our Values: Our CORE Values are Collaboration, Openness, Respect and Empowerment, created by employees to guide how we work and to inspire positive interactions in the workplace.

Reasonable Adjustments: NSW Health can provide adjustments to ensure you have the best opportunity to apply. Please contact the above email for assistance.

Note: We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all employees irrespective of age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

For more information about applying, refer to the Position Description and SESLHD Expected Standards.