Senior Injury Management Specialist

2 weeks ago

Adelaide, South Australia Marsh McLennan Full time

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We are seeking a talented individual to join our Workers Compensation Team in Adelaide. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is an exciting new role, wherein the successful applicant will be able to drive our self-insurance business in its next chapter.

We will count on you to:

  • Create strategic business plans, identify services and engage with key stakeholders to grow the self-insurance division.
  • Build strong relationships with current and prospective clients, whilst delivering a broad range of claims & RTW services.
  • Collaborate with marketing, communications, and other divisions within Marsh to enhance brand awareness and leverage cross-market opportunities.
  • Deliver staff training, professional development activities and accurate claims & RTW performance reporting.
  • Lead and support the self-insurance business on various projects.

What you need to have:

  • Minimum 7-10+ years of industry experience in injury management, claims, or related fields.
  • Exceptional written and verbal communication skills.
  • Understanding of medical protocols, Work Health and Safety practices and relevant legislation.
  • Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, Outlook, Teams, Zoom, LinkedIn.
  • Analytical skills and preparedness to work with our internal AI tools.
  • Basic knowledge of Disability Discrimination & Equal Employment Opportunity Legislation.
  • Relevant tertiary qualifications are desirable but not essential.

What makes you stand out:

  • Proven ability to manage and lead a team to achieve successful outcomes.
  • Deep knowledge of RTW & Claims practices, the Return-to-Work Act 2014 and related standards.
  • Skilled negotiator with experience engaging with senior management, legal, medical and union representatives.
  • Strong understanding of legal principles relevant to injury management, fairness and decision-making.
  • Ability to work independently, prioritise tasks and conduct effective meetings with diverse stakeholders.
  • A collaborative team player with excellent interpersonal skills and the ability to relate to people from various backgrounds and disciplines.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesInsurance

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