Case Manager

3 weeks ago

Port Augusta, South Australia Uniting Country SA Full time
Overview

Case Manager - Domestic and Family Violence Services at Uniting Country SA

Location: Port Augusta | Status: Full Time Contract to 30th June 2026 - Possibility of extension | Closing Date for Applications: 28th September 2025

About the Role

The Domestic and Family Violence Service provides support to people who are at risk of, or are experiencing, domestic violence. Working independently and as part of a team, you will support clients through the provision of professional high-quality case management, advocacy and counselling. You will be facilitating the process of moving women and children experiencing, or at risk of, domestic violence toward independent and/or safe housing.

Please view the Position Description for further information on the duties and responsibilities of the role.

Responsibilities
  • Provide professional high-quality case management, advocacy and counselling to clients.
  • Support clients toward independent and/or safe housing.
  • Work independently and as part of a team.
Skills and Experiences
  • Have knowledge of the issues affecting domestic violence clients.
  • Ability to establish positive, empowering relationships.
  • Advocate for and with clients, ensuring their needs are the focus.
  • Be organized and able to meet deadlines.
  • High level of written and verbal communication skills.
Essential Requirements
  • Current Australian Drivers Licence.
  • Relevant experience in Homelessness, Domestic/Family Violence or similar positions, in a paid or voluntary capacity.
Desirable Requirements
  • Certificate IV (or above) in a Human Services related discipline.
  • A tertiary qualification in a Human Services related discipline (e.g. Social Work) will be highly regarded.
  • You may also need to be available for some out of hours work and travel between Uniting Country SA sites or interstate as required.
Application Process

Our process will require you to upload a Cover Letter and Resume as separate documents, and respond to online questions including:

  • Have you previously worked in a Case Manager role? Provide details of positions held or your understanding of the role.
  • Explain your understanding of Domestic and Family violence and its impacts on victims and children.
  • How do you approach building trust and rapport with clients who may be experiencing trauma and/or fear?
  • Describe your personal strengths you could bring to the role of a Domestic and Family Violence Case Manager.
  • Share details of comprehensive case noting and the information required to be case noted.

Refer to the Uniting Country SA Guide to Applying for more information.

All offers of employment are subject to the screening and assessment requirements of the Children and Young People (Safety) Act 2017 and any other legislation that interacts with it.

Please contact Erin Klomp on 0429 321 052 for questions concerning this position and/or the salary range. If you require assistance or adjustments to our recruitment process, contact Ethan Walter, Recruitment Specialist: careers@ucsa.org.au or 0466 503 880.

Seniority level
  • Entry level
Employment type
  • Contract
Job function
  • Other
Industries
  • Non-profit Organizations

We are an equal opportunity employer and commit to responding to every applicant. We are White Ribbon Accredited and have Bronze Tier Status in the Australian Workplace Equality Index (AWEI) through Pride in Diversity.


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