Case Worker

4 weeks ago

Port Macquarie, New South Wales, Australia Challenge Community Services Full time
JOIN US - SHAPE LIVES - BUILD YOUR CAREER

About the Role:

We're seeking a Caseworker to support children, young people, and carers in foster care.
You'll work closely with families, carers, and agencies to ensure children receive safe, stable, and positive care experiences.

The role combines case management, administrative responsibilities, and face-to-face visits with children and carers.
No two days will look the same as you provide practical support, advocacy, and guidance.

Benefits:

Pay rates from $38.65 – $41.45 (SCHAD's Award Level 3, based on experience/qualifications)
Salary packaging up to $15,900 tax-free per year (if eligible)
Meal and entertainment card up to $2,650 pre-tax (if eligible)
Novated lease options to reduce taxable income
Option to purchase extra annual leave (if eligible)
Training and professional development opportunities
Annual flu vaccination
Fitness Passport access for you and your family
Birthday leave – celebrate your day with time off
Meaningful work making a real difference in young lives

Duties:

Manage a caseload of children and young people in foster care
Work directly with carers, families, and government agencies
Conduct home visits and provide ongoing support to children and carers
Write case notes, reports, and maintain accurate records
Advocate for the rights and wellbeing of children in care
Balance administrative tasks with face-to-face client engagement

Skills and Experience:

Essential:

Experience in Out of Home Care or a similar role
Strong communication and relationship-building skills
Excellent written skills for reports and documentation
Proficiency in Microsoft Office
Ability to maintain confidentiality and professionalism
Resilient, adaptable, and flexible to work non-standard hours
Ability to work independently and as part of a team
Current NSW Working With Children Check (or willingness to obtain)
NDIS Worker Screening Check (or willingness to obtain)
Current Australian Driver's Licence

Desirable:

Qualifications in Social Work, Community Services, or related field
Broader experience working with children, families, or community support services

About Us:

For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment.
Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Matt Peters via email: matt.peters@challengecommunity.org.au

Applications Close: 12th September 2025

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

Challenge Community Services is an Equal Employment Opportunity employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds.

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