Cas Basis Consultant, Sovereign Cloud Delivery And Operations

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're touching over 20 industries and 80% of global commerce, and we need your talents to help shape what's next. The work is challenging but meaningful. You will find a place to be yourself, prioritize wellbeing, and belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that supports your success.

What you will do

As a key part of Sovereign Cloud Delivery, Cloud Application Services (CAS) aims to provide customers with a seamless experience by simplifying cloud application management.

We are seeking a CAS Basis Consultant (f/m/d) to help shape and manage our journey towards a unified, competitive business in the regulated industry, focusing on cloud application management support services. Reporting to the Head of Global Cloud Application Services, you will provide technical expertise across systems and applications in the cloud for the global CAS sovereign cloud unit, ensuring seamless delivery of cloud support services for private and public clouds.

Your responsibilities include enabling and mentoring delivery teams, maintaining SAP landscapes, resolving incidents, acting as a trusted point between CAS and SAP solutions, and supporting customer incidents and requests.

The ideal candidate has relevant experience from customer projects or support engagements, can work autonomously, lead or participate in initiatives, and aim to increase CAS adoption, customer satisfaction, and revenue.

This role may require shift work or out-of-hours support for incidents, upgrades, and deployments.

What you bring

Qualifications and Skills

• Minimum 10+ years SAP technical administration with SAP Basis expertise, including setup, administration, and operations.
• Experience supporting presales, solution proposals, and bid management.
• Trusted advisor for Sovereign Cloud customers, with a focus on TCO reduction and ROI optimization.
• Experience leading Basis support transitions.
• Willingness to work from SAP's secure facilities on a shift basis.
• Ability to coordinate with teams and stakeholders.
• Business knowledge of SaaS, PaaS, IaaS, SAP's cloud offerings, and market insights.
• Fluent in English, spoken and written.

Technical Skills

• SAP-certified in NetWeaver and/or S/4HANA system administration preferred.
• Experience with SAP S/4HANA, SAP PO, Solution Manager, BW, Webdispatcher, Cloud Connector, HANA DB, ECC, GRC, IDM, Fiori, BOBJ, DS, etc.
• Supporting SAP SaaS products like Ariba, SuccessFactors, Fieldglass, Concur.
• Knowledge of Business Technology Platform and Basis support functions.
• Proficiency in SAP Basis tasks: certificate management, system refresh, performance tuning, transport management, SSL, encryption, SNC/SAML, system integration, load balancing, and maintenance tools.
• Understanding of hyperscaler deployment methods (AWS, Azure, GCP).
• Experience with ChaRM, Solution Management, Focused Run/Insights is desirable.

Bring out your best

SAP's innovations help over 400,000 customers worldwide. As a leader in enterprise software, SAP evolves into a comprehensive cloud company with a global presence. Join us to bring out your best.

We win with inclusion

SAP promotes a culture of inclusion, health, and flexible work. We value diverse capabilities and invest in our employees to help them reach their potential. We believe in unleashing talent and creating a better world.

SAP is committed to equal employment opportunity and accessibility accommodations. If you need assistance, contact our Recruiting Operations Team.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, subject to policy. Conditions may vary for vocational training roles.

Applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity, veteran status, or disability, per legal requirements.

Successful candidates may undergo background verification.

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Requisition ID: | Work Area: Administration | Travel: 0-10% | Career Level: Professional | Employment Type: Full-Time | Additional Locations: #LI-Hybrid