General Manager

2 days ago

Port Macquarie, New South Wales, Australia Sea Sea Full time
General Manager / Director of Luxury Hospitality Experience

Add expected salary to your profile for insights.

Sea Sea Hotel — General Manager / Director of Luxury Hospitality ExperienceAbout Sea Sea Hotel

A design-led, boutique luxury property located in Crescent Head, offering coastal experiences infused with surf culture and natural beauty.

Role Overview

Seeking a passionate and dynamic leader to serve as General Manager, responsible for shaping the hotel's culture, guest experience, and reputation as a premier boutique destination.

Key Responsibilities
  • Oversee operations of all departments, ensuring seamless delivery of high-touch guest experiences.
  • Provide strong team leadership and culture development, including front-of-house, housekeeping, food & beverage, and events staff.
  • Manage F&B operations, including the hotel's restaurant, bars, and in-room dining—ensuring quality, consistency, and innovation.
  • Drive the hotel's financial performance, including revenue growth, budgeting, and long-term financial sustainability.
  • Engage with the local community and creative partners to position the hotel as an influential part of the Crescent Head lifestyle.
About You (Desired Skills & Experience)
  • Proven experience as a General Manager or equivalent leadership role in a luxury or boutique hospitality environment.
  • Demonstrated operational expertise, strong financial acumen, and a passion for high-end guest service.
  • Excellent leadership, communication, and team management skills.
  • Must be experienced and have a depth of knowledge around high-end food & beverage as well as accommodation.

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a general manager?
  • How many years of people management experience do you have?
  • Do you hold a current Responsible Service of Alcohol (RSA) certificate?
  • Have you worked in a role which requires a sound understanding of OH&S/WHS?

Location: Coldstream, Yarra Valley & High Country VIC

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