Change Manager

4 weeks ago

City of Parramatta Council, Australia Uniting Full time
Overview

We are seeking a Change Manager to lead the transition from our current end-of-life billing platform (PeoplePoint) to a new enterprise-wide solution. This role will support both system and process change, aiming to simplify and modernise billing across all service lines. The Change Manager will be responsible for change impact assessment workshops, stakeholder engagement, communication, and adoption, ensuring alignment with broader transformation initiatives and a seamless customer experience. You will be working alongside another Change Manager on Billing, providing collaboration and shared leadership for this critical transformation.

Responsibilities
  • Develop and execute comprehensive change management strategies tailored to the billing system modernisation project.
  • Identify and engage stakeholders across various departments to ensure a smooth transition and adoption of the new billing solution.
  • Collaborate with project teams to integrate change management activities into project plans and ensure alignment with strategic objectives.
  • Lead communication and engagement efforts to build awareness and support for the billing system modernization among internal and external stakeholders.
  • Provide coaching and support to leaders and teams to facilitate their roles in driving change and promoting a culture of innovation and adaptability.
  • Monitor and evaluate the impact of change initiatives, making adjustments as necessary to ensure successful implementation and adoption.
Qualifications and Experience
  • A Bachelor\'s degree or equivalent experience in a relevant field.
  • Minimum 5 years of experience in change management, particularly related to business transformation projects.
  • Proficiency in change management methodologies such as Prosci/ADKAR, Kotter, or similar.
  • Experience with large-scale system implementations and process re-engineering.
  • Excellent communication, interpersonal, and influencing skills.
  • Ability to collaborate effectively with diverse teams and stakeholders at all levels of the organisation.
  • Strong problem-solving skills and a proactive, results-oriented approach.
  • A commitment to continuous learning and professional development.
What We Offer
  • Base salary with salary packaging benefits up to $18,550 (pay less tax) + 12% superannuation.
  • Flexible work arrangements (2 days WFH per week).
  • $500 referral bonus for referring a friend who joins Uniting.
  • Extensive opportunities for professional growth across Uniting.
  • Discounted Fitness Passport memberships to support your well-being.
  • Corporate discounts and cash-back programs with major retailers.
  • A supportive, inclusive, and collaborative work environment.
Ready to apply?

If you are a Change Manager with a passion for driving transformative change, leading Billing, and making a real difference, we encourage you to apply. Please include a cover letter with your CV and apply through the job portals. Questions? Please email Louise from Uniting's Talent Acquisition Team at for more information.

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks and Reference Checks.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We acknowledge the sovereignty of First Nations people and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.


#J-18808-Ljbffr

  • Change - Change Manager

    2 weeks ago

    Parramatta, Australia Uniting Full time

    **Change - Change Manager**: 146 Marsden St, Parramatta NSW 2150, Australia Req #427 Sunday, 9 March 2025 - Our mission is to effectively advocate and communicate efforts designed to improve safety and profitability for our members. **Change Manager**: - Parramatta CBD - Full Time_ - Flexible work model: 3 days in-office, 2 days from home after initial...

  • Change Manager

    2 weeks ago

    Parramatta, Australia Indigeco Pty Ltd Full time

    6 month contract - Parramatta Location / WFH - $900 per day plus super Our client is a large state government department, their Corporate Services function develops, manages and advises on systems, infrastructure, policies and standards for the department in the areas of finance, procurement and administration, asset management, information and...

  • Senior Change Advisor

    3 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    1 week ago Be among the first 25 applicantsBase pay rangeA$129,464.00/yr - A$142,665.00/yrSenior Change AdvisorBuilding Commission NSWDivision: Digital & Strategic ProgramsLocation: Parramatta, other locations considered. In office presence required 2-3 days per weekTerm: Temporary to 30 June 2026 - with the possibility of an extensionAbout the Building...

  • Change Manager

    44 minutes ago

    Parramatta, Australia Total Resource Solutions Full time

    **Manager Strategic Change** Change Managers are required by a NSW Government Department in Parramatta (hybrid WFH) on an initial contract until 1st September (plus possible extensions). **Key accountabilities**: - Lead the development and delivery of a range of change management initiatives to support the adoption of improved services to meet the...

  • Senior Change Advisor

    4 weeks ago

    City of Parramatta Council, Australia NSW Government Full time

    OverviewSenior Change AdvisorBuilding Commission NSWDivision: Digital & Strategic ProgramsLocation: Parramatta, other locations considered. In office presence required 2-3 days per weekTerm: Temporary to 30 June 2026 – with the possibility of an extensionAbout the Building Commission NSWBuilding Commission NSW (BCNSW) has been established after the NSW...

  • Change Manager

    43 minutes ago

    Parramatta, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 11/12**: - **Temporary Full-Time up to 12 June 2026**: - **Parramatta** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours...

  • Senior Change Manager

    3 days ago

    Council of the City of Sydney, Australia IOOF Holdings Limited Full time

    Overview We’re looking for a hands-on Senior Change Manager to join our Enterprise Change team in a max term role. This isn’t narrow, it’s broad, strategic, and focused on driving large-scale, enterprise-wide change. Think influencing senior leaders, shaping strategies, coaching others, and then rolling up your sleeves to get the work done. This role...

  • Digital Change Manager

    50 minutes ago

    Parramatta, Australia Pinpoint Talent Full time

    NSW State Government Opportunity! - Contract opportunity - Hybrid working **We are looking for a Digital Change Manager to join our State Government client!** **12 month contract with view to extend** **Parramatta/WFH** **Up to $95 per hour + Super** *** **Primary purpose of the role** The Climate Change & Sustainability Division is implementing a new...

  • Ict Change Manager

    7 days ago

    Parramatta, Australia Parramatta City Council Full time

    Ensure the successful delivery of ICT projects and change - Competitive salary, work/life balance and staff benefits The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a...

  • Change Management Specialist

    2 weeks ago

    Parramatta, Australia NSW Government -Transport For NSW Full time

    Organisation/Entity: Transport For NSW- Job Category: Planning- Job Location: Parramatta, NSW, AU, 2150- Job Ref No: 70687- Employment Type: Permanent Full-Time- Salary Range: $120423.0-$134872.0**Chance to showcase your change management, problem solving and stakeholder engagement skills** **Be part of a dynamic growth oriented team that values your...