Team Manager
4 weeks ago
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world's most recognizable luxury brands withclose to300 stores worldwide.
About the role
We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as a Team Manager on a maternity cover – in one of our Adelaide store.
Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service.You willeffectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:
- Build relationships with internal and external clients
- Nurture and develop our client portfolio through meaningful commercial outreach
- Support the Store Manager in organizing and hosting events for clients
- Create exceptional experience for our clients - we are always going above and beyond
- Become an expert on product and sales training modules
- Assist in supervising, developing, and training designated staff and supervisors
- Assist with recruitment and delivery of onboarding for new starters
- Key-holder responsibilities, such as opening and closing of the store
The ideal candidate will have:
- Minimum three years supervisory or management experience
- Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)
- Experience in sales generation and managing the achievement of sales results
- Experience working towards targets and KPIs
- Experience in organizing events is a plus
- The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
- Proven ability and desire to work in a fast-paced, changing environment
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays
Why Tiffany?
- Generous salary & bonus, incentives employee discounts and milestone gifts
- High performing, caring, fun and dynamic team
- Culture focused on wellbeing, innovation and growth
- Endless career opportunities with the largest luxury group - LVMH
- Never-ending training and individual up-skillingopportunities
- Great mentoring from highly experienced management team
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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