Hospitality Consultant

2 weeks ago

Melbourne, Victoria, Australia Opal HealthCare Full time

This is a fantastic opportunity to make a meaningful impact while supporting excellence in aged care hospitality.

At Opal HealthCare, we know that companies don't succeed, people do.

Opal HealthCare is one of Australia's leading Health & Aged Care organisations. We have 22,000 dedicated HealthCare professionals working across 5 states and growing. We strive to be at the forefront of innovation in aged care and are committed to making a positive impact in the lives of others.

What this role will provide you with:

  • A competitive remuneration package
  • A true hybrid working lifestyle – work within our state office (Burnley location), WFH and travel across our Care Communities in VIC
  • Grow your career – with access to ongoing learning & career development via the Opal HealthCare Academy https://academy.opalhealthcare.com.au
  • Make a difference – this is a tangible opportunity to truly make a difference in the lives of others.

About the role:

We're seeking a Hospitality Consultant to bring expert knowledge and hands-on support to our Care Communities. In this role, you'll work closely with General Managers and hospitality teams—including chefs, catering, cleaning, and laundry staff—providing clear guidance across all aspects of hospitality operations. You'll mentor and coach teams to deliver high-quality, efficient services that align with our values and Opal HealthCare's standards.

What you'll Bring:

  • Graduate degree in Hospitality or Business is essential
  • More than 5 years of middle management experience, including regional portfolio oversight and direct team leadership
  • Experience in commercial catering, cleaning practices, and laundry operations is highly advantageous
  • Expertise in food safety, customer satisfaction, and people management
  • Strong leadership, communication, prioritization, and time management abilities
  • Financial and business acumen, data interpretation skills, and change management experience
  • High computer literacy, and excellent written and reporting skills

This role does require travel across the state of Victoria from time to time.

Applicants must be willing to obtain a police clearance certificate via Opal HealthCare's police check system.

Job details

Job family Operational Excellence

Pay type Salary

Employment indicator Opal HealthCare (VIC) Enterprise Agreement 2023

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