Salesforce Administrator

1 week ago

Sydney, New South Wales, Australia SSI Full time
About the Role

Fantastic opportunity for an experienced Salesforce Administrator to join our IT Business Applications team. Working across a large dynamic Salesforce organisation with over 600 users, this is a great chance to drive growth and have an impact at SSI, working across multiple Salesforce products. You will partner with key internal stakeholders and be responsible for managing the day-to-day support, maintenance and improvement of the Salesforce platform.

  • Provide daily support for Salesforce users, addressing inquiries and resolving issues promptly.
  • Collaborate with end-users to understand their needs and provide guidance on Salesforce best practices.
  • Gather and document business requirements for Salesforce configuration with stakeholders to ensure optimal system performance.
  • Manage and maintain data integrity within Salesforce, including data imports, updates and cleanup activities.
  • Develop and implement data quality strategies to ensure accurate and reliable information.
  • Create and maintain flows and other automation processes to streamline business processes.
  • Implement and optimise automation solutions to enhance system efficiency.
  • Document system configurations, processes and procedures for reference and training purposes; keep documentation up-to-date with changes.
  • Administer user access and security settings to ensure data integrity and compliance with organisational policies; conduct regular security audits and address vulnerabilities.
About You

Working as part of a highly collaborative IT function you will be a critical thinker who is passionate about the Salesforce platform. To be successful in this role you will have the following:

  • Preferred Bachelor's degree in Business, IT or another related field
  • Salesforce Administrator Certification
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to prioritise and manage multiple tasks in a dynamic environment
  • 12+ months proven experience as a Salesforce Administrator
About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. We take an integrated approach to ensure everyone can thrive within the community and broader Australian society. Our programs include employment facilitation, multicultural foster care, community engagement, advocacy, and influencing government and international affairs.

Benefits
  • Salary packaging options to receive up to $15,900 of your salary tax-free
  • Hybrid and flexible working arrangements, including the option of a 9-day fortnight
  • Access to in-house training and professional development opportunities
  • In-house wellbeing programs
  • Collaborative team environment focused on making a difference
To Apply

Applications close 23 September 2025. Please include your resume and a cover letter expressing your interest and suitability for the role.

For more information on the recruitment process, contact the Talent Acquisition team at attalent@ssi.org.au.

SSI is a Disability Confident Recruiter. We can provide alternative formats to apply and adjustments to the recruitment process upon request.

Diversity

SSI strives to be an inclusive workplace for all people and welcomes applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.


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