Sales Coordinator

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Job Summary: The Sales Coordinator is responsible for engaging with potential clients and existing merchants, and selling products, primarily through outbound calls, emails, and following up on leads.

UGA offers full-time employees a benefit package that includes employer-subsidized health insurance, dental and vision insurance, voluntary life and short-term disability insurance, a Simple IRA with a 3% match, and Paid Time Off, including 4 hours of Volunteer Time Off per year.

• Build and maintain positive relationships with new and existing clients.
• Identify sales opportunities using cold calling, mailing lists, etc.
• Maintain current knowledge of products, including product, pricing, and marketing strategy.
• Research and maintain working knowledge of customer needs, identifying potential opportunities and unfulfilled needs and following up as appropriate.
• Coordinate conversations and provide product demonstrations.
• Negotiate sales terms and close sales deals, in accordance with pre-determined quotas.
• Maintain accurate documentation, including notating information in the lead management system with decision makers and answers to qualifying questions.
• Work collaboratively to solve problems and improve processes.
• May assist in resolving client and consumer complaints and inquiries, backing up the Partner Account Manager as needed.

Job Summary: The Sales Coordinator is responsible for engaging with potential clients and existing merchants, and selling products, primarily through outbound calls, emails, and following up on leads.

UGA offers full-time employees a benefit package that includes employer-subsidized health insurance, dental and vision insurance, voluntary life and short-term disability insurance, a Simple IRA with a 3% match, and Paid Time Off, including 4 hours of Volunteer Time Off per year.

Principle Responsibilities:

• Build and maintain positive relationships with new and existing clients.
• Identify sales opportunities using cold calling, mailing lists, etc.
• Maintain current knowledge of products, including product, pricing, and marketing strategy.
• Research and maintain working knowledge of customer needs, identifying potential opportunities and unfulfilled needs and following up as appropriate.
• Coordinate conversations and provide product demonstrations.
• Negotiate sales terms and close sales deals, in accordance with pre-determined quotas.
• Maintain accurate documentation, including notating information in the lead management system with decision makers and answers to qualifying questions.
• Work collaboratively to solve problems and improve processes.
• May assist in resolving client and consumer complaints and inquiries, backing up the Partner Account Manager as needed.

Requirements

Knowledge, Skills, and Abilities:

• Excellent organizational and time management skills, including the ability to multi-task.
• Excellent verbal and written communication skills, including a strong ability to communicate via phone and email with clients.
• Excellent customer service skills; service-oriented and able to resolve customer grievances.
• Strong interpersonal skills with a proven ability to collaborate with a team.
• Demonstrated critical thinking and problem-solving skills.
• Proficient in Microsoft Office Suite, Customer Relationship Management, and related software.

Work Experience:

• 2+ years customer service experience required.
• Prior sales experience highly preferred.

Training and Education:

• High school diploma or equivalent required.
• Complete all required training as assigned.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development

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