Human Resource Generalist

2 weeks ago


Cleveland, Queensland, Australia Electronic Merchant Systems Full time
Overview

Are you a detail-oriented professional with a passion for managing payroll and benefits? We are seeking a dedicated Human Resource Generalist to join our dynamic team. In this role, you will be responsible for ensuring accurate and timely payroll processing, administering employee benefits programs, and providing exceptional support to our staff. If you have a strong background in payroll and benefits administration and thrive in a fast-paced environment, we would love to hear from you Electronic Merchant Systems, a leader in the Payments Industry, is seeking an experienced Human Resource Generalist to join our exceptional team.



Payroll Administration
  • Is the payroll expert. Makes recommendations for payroll related policies. Provides training as needed (i.e. Managers, staff) to ensure compliance and full utilization of tools.
  • Responsible for timely, accurately and compliantly processing the companies weekly payroll. Audit and process payroll documents. Process employee data for new hires, changes, additional earnings, etc.
  • Processes employee Time & Attendance data to payroll and reconcile variances. Approve and release time in the time system.
  • Prepares and maintain employee files, assuring accuracy, compliance and confidentiality.
  • Maintains vacation and sick time records.
  • Develops in depth understanding of payroll software and HRIS. Create reports on demand.
  • Assists employees in registering for or resetting access to online portal.
  • Responsible for month-end duties including approving HR related invoices and ensuring timely payment, submitting payroll accrual (with management approval)
  • Maintains vendor contact for payroll and recruiting and other HR related activities.


Benefits Administration

As the Employee Benefits expert, administers all employee & volunteer benefit programs such as medical, dental, vision, disability, retirement programs (Defined Contribution 401(k) & Defined Benefit Plans, I-9/e-Verify, retirement notifications, workers compensation and life insurance claims.

  • Employee On-boarding: Provide in-depth benefit presentation for all new hires during the onboarding process. Distributes enrollment materials and determines eligibility.
  • Employee Service: Assists employees regarding benefits claim issues and plan changes. Responds to benefits inquiries on plan provisions, benefits enrollments and status changes. Enrolls employees with carriers and process life status changes.
  • Vendor Management: Works with HR benefit partners for escalated support needs, including but not limited to: plan design, claims administration and appeals, COBRA, retirement administration, and HRIS data integrity.
  • Employee Education: Prepare and setup meetings designed to help employees obtain information and understand company benefits. Ensures that employee forms and resources are properly updated.
  • Wellness: Responsible for development and execution of Employee Wellness Program. Establish initiatives and programs that help employees attain optimal health. Organizes wellness events and provides resources for employees.
  • Data Integrity: Ensures the accuracy of all benefit enrollments and provide vendors with accurate eligibility information. Updates HRIS database with new and changing information; ensures accuracy and integrity of information. Responsible for employee benefit file maintenance and storage retention requirements.
  • Employee Termination: Properly record, track and administer the steps needed to comply with COBRA law and appropriately deliver continuation of employee benefits.
  • Organizes financial wellness sessions/events in support of employee financial education and wellbeing.
  • Completes annual reporting for employee benefits: ACA, 1099, 401K, Workers Comp, Unemployment, etc.
  • Completes and submits unemployment requests from the Department of Jobs and Family Services.
  • Provides benefit support to HR partners (vendors, team members, management).
  • Develop in-depth understanding of HRIS and all vendor enrollment systems and websites. Create reports on request.


General HR Duties
  • Participates in the new employee onboarding experience.
  • Responds to employment verifications and surveys as needed.
  • Ensures all required reporting, forms, and posters are up to date and maintained accurately.
  • Participates in developing Human Resource department goals, objectives, and systems.
  • Provides backup of duties for HR Team.


Performance Measurements
  • The Director of HR is properly informed of work status and employee issues.
  • Effective working relationship exists with HR Generalist/Recruiting & Performance.
  • Benefits programs are administered with accuracy and employees are informed of options, conditions, costs, and all pertinent information needed for decision making.
  • Payroll is processed in accordance with legal requirements and organizations procedures and policies.
  • Excellent member service is provided. Effective working relations exist with other departments.
  • All records are current, accurate, and organized.
  • Professional business relations exist with outside service providers, trade professionals, auditors, and business contacts.


Qualifications

Required Knowledge: Knowledge of payroll administration. Knowledge of benefits programs including health insurance, long-term disability programs, workers' compensation insurance, unemployment regulations, life insurance, 401k & Defined Benefit plans, COBRA, etc. Knowledge of state and federal regulations related to benefits administration.


Experience Required: Three to five years of experience in payroll and benefits administration.



Benefits
  • 401(k)
  • 401(k) matching
  • Medical
  • Dental Insurance
  • Disability Insurance
  • Health Savings Account
  • Life Insurance
  • Paid Holidays
  • Paid Time Off


Work Location: In person



Job Type
  • Full-time


Seniority level
  • Mid-Senior level


Employment type
  • Other


Job function
  • Human Resources
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