Service Manager

Add expected salary to your profile for insights

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.

Daikin has now set its sights on its next growth market for Australia, Applied Business Solutions. Drawing on the stability of the core business and the knowledge of our global business, you will play a pivotal role in strategy development and execution for the Service team. You will work closely with cross functional teams like sales, business development, finance and other departments establishing a strong sense of collaboration, teamwork & culture.

The Opportunity:

An amazing opportunity is now availablefor an experienced Service Manager to jointhe Service team based in Scoresby VIC with the purpose to achieve strategic objectives of becoming leaders in Applied by focusing on providing high quality service and to grow the business profitably.

The Service Manager will be responsible forleading and managinga dynamic team of service techniciansto ensure that the service needs in the region are met through the efficient and effective use of resources.

This Service Manager will also take on the responsibility of the branch budget both in terms of sales and profitability and the business development to reach the goals.

Reporting into the National Service Manager; some of the responsibilities include, but are not limited to, the following:

Strategy Development and Execution – Develop and execute the Applied Service Strategy for the region to achieve our goal of becoming the leader in Applied Solutions Business in Australia.

Service Delivery and Quality – Providing support to applied products including and not limited to commissioning, maintenance, warranty service and breakdown services.

Customer Management – Act as an interface for customers on Applied product performance and quality whilst developing and maintaining customer relationships.

Staff Management and Development – Lead, coach and encourage staff, especially technicians under your direction supervision to achieve performance objectives in your region.

About you:

To be considered for this opportunity; you will need to obtain the following:

At least 10 years' experience in the HVAC or similar industry, with 5 – 7 years in a management capacity and 3 – 5 years in a technical role is desirable.

General understanding of HVAC with a specific focus on Applied Products – Chillers, Controls and Airside.

Demonstrated ability to manage projects and achieve project milestones

Strong people management skills, with particular emphasis on developing teams and driving performance.

Excellent communication skills- with the ability to deliver clear messages and communicate with impact with appropriate language and understanding.

Ability to identify, promote and implement continuous improvements to increase efficiency and enhances quality.

Collaborative work environment fostering a positive team culture.

Competitive salary + Superannuation + Performance bonus + Company Car/Fuel Allowances

Provided with on-the-job training for continuous career growth opportunities

Discounted Bupa Health Fund

Flare Benefit – Discounted gift card, novated lease, discounted health/car/home loan

Be part of a global number 1 company in HVAC

Be part of a dynamic team that values innovation, collaboration and personal growth.

Free parking on site

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Daikin Australia is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a service manager? Do you have a current Australian driver's licence? How much notice are you required to give your current employer? What's your expected annual base salary?

Manufacturing, Transport & Logistics 101-1,000 employees

Daikin is recognised as an expert in air conditioning. As specialists, air conditioning is all we do.

As one of Australia's most trusted names in air conditioning, Daikin can be found in homes, offices, hotels and shops across Australia and around the world. Our commitment to quality can be seen in our investment in research and development, and the establishment of our own world-class Australian manufacturing facility.

Source: This is an extract from the company's own website.

Daikin is recognised as an expert in air conditioning. As specialists, air conditioning is all we do.

As one of Australia's most trusted names in air conditioning, Daikin can be found in homes, offices, hotels and shops across Australia and around the world. Our commitment to quality can be seen in our investment in research and development, and the establishment of our own world-class Australian manufacturing facility.

Source: This is an extract from the company's own website.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.