DeskTop Support Engineer

4 weeks ago

Wollongong City Council, Australia Paxus Full time

This range is provided by Paxus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$400.00/daily - A$500.00/daily

Direct message the job poster from Paxus

Join a busy workspace support team keeping clinicians and executives productive across multiple hospital sites. You'll steady BAU, clear aged tickets, and deliver one small but visible uplift before handover.

What you'll do

Join a busy workspace support team keeping clinicians and executives productive across multiple hospital sites. You'll steady BAU, clear aged tickets, and deliver one small but visible uplift before handover.

What you'll do

  • Own incidents and requests to SLA using ITIL practice for incident, problem, change and knowledge.

  • Build, configure, upgrade and decommission Windows endpoints to SOE/MOE standards.

  • Administer Intune or MECM for enrolment, policy and application deployment.

  • Support VIPs and senior leaders with calm, proactive communication.

  • Keep printers, desktop telephony and meeting rooms running smoothly.

  • Maintain tidy tickets, accurate asset records and short, reusable knowledge articles.

  • Assist with relocations and small rollouts while keeping BAU green.

  • Work safely in clinical areas and follow site access and security rules.

What success looks like in six weeks

  • P1/P2 SLA compliance back on target for your sites and the aged queue materially reduced.

  • Three to five concise knowledge articles published for repeat issues.

  • One contained improvement shipped (for example, print queue clean-up, Intune compliance uplift for a device cohort, or a refreshed SOE app set for a ward).

  • Clear handover notes so the team can sustain momentum.

What you'll bring

  • Senior desktop support experience in large or multi-site environments.

  • Strong Windows endpoint skills, SOE/MOE and lifecycle management.

  • Hands-on Intune or MECM, plus AD/Entra ID and Microsoft 365 admin.

  • ServiceNow (or similar) with disciplined ticket and stakeholder comms.

  • Confidence with boardrooms/exec support, AV and Teams Rooms.

  • Solid network basics (DNS, DHCP) and a current driver licence for site travel.

Nice to have

  • Hospital or government experience.

  • Jamf or mixed Windows/Mac fleet exposure.

  • Packaging experience and change approvals in an SOE environment.

Compliance and safety

  • Respirator fit-testing may be required in some clinical areas; you must be clean-shaven when a respirator is in use.

  • Ability to meet standard public sector onboarding checks.

Contract Length and extra details

  • Six-week contract, immediate start. Possibility for extension.

  • Open to both Shoalhaven and Wollongong residents. Primarily remote role with some travel to Wollongong required

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Dean Khan on + 612 9464 5515 or email dkhan@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesHealth and Human Services

Referrals increase your chances of interviewing at Paxus by 2x

Sign in to set job alerts for "Desktop Support Engineer" roles.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • L1/L2 Desktop Support Engineer

    4 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    OverviewACT NOW: Join a growing Manufacturing market leader in Wollongong that offers a fun and friendly team with a culture of empowerment. This company will be migrating to cloud and working on IT Security projects.This role is a 12-month FTC for a Level 1 / Level 2 Desktop Support Engineer.This role is located in Wollongong and will be 5 days per week...

  • Desktop Support Technician

    3 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    OverviewPlease Read The Profile Carefully Before Applying.Position: Desktop Troubleshooting Technician. (Students Welcome to Apply)Work Mode: Part Time and Work from Home/Client Site.Pay out: $30-$40 per hour on ABN, travel reimbursements, and commissions on up-sell.Locations Available: Wollongong – involves traveling to customers.About The CompanyWe are...

  • DeskTop Support Engineer

    1 week ago

    Wollongong, New South Wales, Australia Paxus Full time $90,000 - $120,000 per year

    Join a busy workspace support team keeping clinicians and executives productive across multiple hospital sites. You'll steady BAU, clear aged tickets, and deliver one small but visible uplift before handover.What you'll doOwn incidents and requests to SLA using ITIL practice for incident, problem, change and knowledge.Build, configure, upgrade and...

  • L1/L2 Desktop Support Engineer

    4 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    OverviewACT NOW: Join a growing Manufacturing market leader in Wollongong that offers a fun and friendly team with a culture of empowerment. This company will be migrating to cloud and working on IT Security projects.This role is a 12-month FTC for a Level 1 / Level 2 Desktop Support Engineer.This role is located in Wollongong and will be 5 days per week...

  • Desktop Support Engineer

    1 week ago

    City of Melbourne, Australia FyrFly Venture Partners Full time

    Desktop Support Engineer Overview The Service Desk Support Technician is responsible for providing first and second-level technical support to end-users across Blackhawk Network with onsite support for the Melbourne/Sydney Australia site. This role ensures timely resolution of incidents, service requests, and inquiries while maintaining a high level of...

  • Desktop Support Technician

    3 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Overview Please Read The Profile Carefully Before Applying. Position: Desktop Troubleshooting Technician. (Students Welcome to Apply) Work Mode: Part Time and Work from Home/Client Site. Pay out: $30-$40 per hour on ABN, travel reimbursements, and commissions on up-sell. Locations Available: Wollongong – involves traveling to customers. ...

  • Desktop Support Technician

    1 week ago

    Wollongong, New South Wales, Australia V4 Services Pty Ltd Full time $60,000 - $80,000 per year

    PLEASE READ THE PROFILE CAREFULLY BEFORE APPLYING:Position: – Desktop Troubleshooting Technician. - (Students Welcome to Apply)Work Mode: Part Time and Work from Home/Client Site.Pay out: $30-$40 per hour on ABN + Travel Reimbursements + Commissions on Up SalesLocations Available: Wollongong - Involves traveling to customers.About the Company:We are V4...

  • Desktop and Operations Support Analysts

    3 days ago

    Wollongong, Australia IMB Bank Full time

    **Dynamic retail banking environment, state of the art facilities**: - **Technology, service and operations focused role (Level 1 & 2 Support)** IMB Bank is a leading member-owned challenger bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that...

  • FTE_ Desktop support engineer_ Brisbane

    4 weeks ago

    Redland City, Australia EIL Global Full time

    Join to apply for the FTE_ Desktop support engineer_ Brisbane role at EIL Global1 month ago Be among the first 25 applicantsJoin to apply for the FTE_ Desktop support engineer_ Brisbane role at EIL GlobalSkills:Windows OS troubleshooting, Active Directory management, Microsoft Office 365 support, Remote desktop tools, Network connectivity troubleshooting,...

  • Desktop Support Engineer

    2 days ago

    Council of the City of Sydney, Australia Datacom Full time

    Overview Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role This is an onsite role in Sydney working as a Desktop Support Engineer, where you will be responsible for the provision of all aspects...