ERP Implementation Coordinator/IT Infra

4 weeks ago

Melbourne, Victoria, Australia PepsiCo Deutschland GmbH Full time
Overview

This role will be responsible for process mapping before and after the ERP Implementation.

Capturing all notes/ actions from each of implementation step, also managing the action plan with the NetSuite team, to resolve any issues.

Managing the cutover plan for go live.
Tasks/ key dates/ stock build with retailers/ comms to external stakeholders.

Responsibilities
  • NetSuite Change Management:
    • Helping the teams to understand the impact of the ERP migration
    • Carry out gap analysis between existing processes and the future processes defined in NetSuite (and integrated interfaces, such as WMS, B2B Portal, etc).
    • Define the impact on associated tasks (in parallel with the ERP, e.g. updating files reports, data entry, extractions, etc), using future processes.
  • Implementation of PMO principles:
    • Designing and implementation of PMO standards and methods to ensure that the project is managed in a professional and structured manner
    • Ongoing communication on the progress of the project (internal newsletter, etc.)
    • Identifying training needs (Key Users and others)
    • Managing the risks involved in this project (operational and human) - Risk analysis
    • Analysis and follow-up of corrective actions.
    • Stakeholder management - communicating with managers who are not directly in the NetSuite project team on organisational and system changes
  • NetSuite ongoing project coordination tasks:
    • Coordinate master data preparation and clean up from old system to new (customer, vendor, items, COA, employees and roles (SoD check) prices and discounts etc)
    • Review of Business Requirements Document with onsite team and communicate comments to HQ
    • Organise regular WMS specific meetings and workshops on site.
    • IT tasks: supplier project meetings for all interfaces (e.g. parcel companies label printing, CRM, DEASDV, EDI, Shopify, D2C 3PL)
    • IT purchases: scoping and buying hardware for WMS set up (PCs, scanners, printers)
    • IT manages specific roles and rules with HQ/ PepsiCo (e.g. creating generic user accounts for WH operators without email addresses). Managing firewall rules. Server access.
    • B2B portal build – supplier project meetings to build new B2B site for direct sales and all pick up requests for cylinder returns. Integrating sales rep catalogues for ordering POS material.
    • Run a weekly on-site project team meeting for updates. Key Users assigned from each department/team.
    • Weekly meetings with NetSuite central team to track action progress and issue resolution.
    • Specific meetings with NetSuite consultants with relevant site team members (e.g. on promotions, discounts, Easy Scan)
    • Working with consultants on market specific forms in NetSuite (e.g. item forms, customer forms, transaction forms) PDF print formats (sales order confirmations, invoice layouts etc.) and email notifications to customers/ vendors.
    • Testing and validation in sandbox of market specific developments.
    • Validation (and corrections) of uploads of master data in production environment.
Qualifications
  • Previous experience in NetSuite implementation is highly desirable.
  • Excellent written and verbal communication skills.
  • Strong administration skills and ability to follow strict onsite processes, instructions, and procedures.
  • Intermediate computer hardware and software installation skills.
  • Knowledge of the distribution and disposal of classified data/documents/devices.
  • Change management and user adoption experience, including training and e-learning design.
  • Proficiency in system administration and desktop application support within a Windows environment.
  • Relevant Information Technology qualifications or experience
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