Membership Services Representative

3 days ago


Melbourne, Victoria, Australia Zap Fitness 247 Full time

Membership Services Representative role at Zap Fitness 24/7 – part-time position at the Lyndarum Zap Club. This role reports to the Regional Performance Manager and is responsible for delivering an exceptional member experience, building key stakeholder relationships with members, driving member growth and sales, care and retention, and performing various other customer service and administrative duties as required. This role requires someone who can provide high-end premium service at all times.

Zap Fitness 24/7 is Australia's fastest-growing, fully-owned 24-hour gym chain with world-class facilities in over 56 locations across Victoria, South Australia, and Tasmania. We pride ourselves on helping members stay inspired and motivated to achieve their results. Our people are passionate about health and fitness, energetic, and committed to helping our team and our members succeed.

The Right Candidate Will Have
  • Previous sales experience is essential
  • Demonstrated experience and success in a fast-paced premium customer service role
  • Interest and passion for health and fitness
  • Intermediate computer skills
  • Excellent oral and written communication and presentation skills
  • Ability to perform in an autonomous environment
  • Be available to work Saturdays and some days during the week
What We Offer
  • Hourly rate PLUS commission and a fun working environment
  • FREE gym membership to be able to practice what you preach
  • Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
  • Build your career with ongoing training and development, including access to our Gold Cert program
  • Access to career opportunities with Asia Pacific's largest diversified fitness group
Our Commitment To Diversity And Inclusion

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day. We are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.

How to apply

How to apply: Click on the Apply Now button to apply through Zapid Hire.

Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Other
Industries
  • Recreational Facilities
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