Junior Customer Call Centre Operator

3 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

The Opportunity

My client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times.

Intake commencement date : Monday, 29th of September

About your new role

  • Training period : 4-6 weeks of training based at the above location - 9am till 5pm
  • Post training : This position will be based from home, 4 days a week & 1 compulsory day per week required from the CBD. After training this role will have a rotating roster from 8am till 8pm. (Please note that work-from-home will be assessed based on performance KPI's at 8 weeks)
  • This position would require strictly 'no leave' until January 2026
  • National Public Holidays will be standard days off
  • Great company culture
  • Police check and Drug & Alcohol testing required
  • Intake commencing now
  • Working with a close knit team that supports each other and celebrates team wins

You will be responsible for

High volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call qualityExperience with Salesforce highly regarded

Benefits

Work with an iconic Australian brandFlexibility to work-from-home after training37.86 per hour plus 12% of paid superannuationTemp ongoing opportunity

Please apply directly by clicking apply now and submitting your resume in word format

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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