Patient Liaison Officer

4 weeks ago

Shire of Corangamite, Australia NSW Health Full time

Join to apply for the Patient Liaison Officer (Administrative Officer Level 6) - Floating Role role at NSW Health

2 days ago Be among the first 25 applicants

Join to apply for the Patient Liaison Officer (Administrative Officer Level 6) - Floating Role role at NSW Health

Employment Type: Temporary Full Time; 38 hours per week up to 12 months with the possibility of extension

Position Classification: Administrative Officer Level 6

Remuneration: $1, $1,576.12 per week + Annual Leave Loading + Superannuation

Location: SLHD District Wide Services

Requisition ID: REQ599460

In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia

About The Role

Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.

The Patient Liaison Officer (PLO) is pivotal to the Local Health District's strategy to raise additional revenue from patients electing to use their Private Health Insurance. The position is responsible for developing effective relationships with key stakeholders and providing customer focused information in relation to their financial options.

The position provides patients and staff with support in regards to patient election choices, maximise patient fee revenue, and ensures admitted patient financial records are complete and compliant with the National Healthcare Agreement, NSW Health and LHD policies and procedures.

For more information, please view the Position Description.

Ideal Candidate

  • Relevant experience in a revenue, finance or similar position in a hospital setting, with demonstrated ability to meet revenue targets.
  • Excellent communication and customer service experience including a high level advocacy and negotiation skills, with the ability to deal sensitively and professionally with patients, their families, other staff and stakeholders involved in the financial case management process.
  • Understanding of Medicare and Private Health Insurance arrangements within the Australian Health Care System.
  • Ability to critically analyse information and data, provide solution based feedback and clear concise reports for management.
  • Ability to work a 7 day rotating shift across the hours of operation, including public holidays.

Benefits and Perks
  • Allocated Day Off each month, paid Parental Leave & Annual Leave loading.
  • Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
  • Access to free courses, qualifications and coaching via Sydney Education.
  • Access to confidential EAP counselling for staff and their families.
  • Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits, please visit SLHD Benefit.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit:

Sydney Local Health District is committed to implementing the Child Safe Standards.

For more information about SLHD please visit 'Working With Us'

To further connect with us, check us out on LinkedIn.

For role related queries or questions contact Himanshu Upadhaya via email at

Join the team enriching health in millions of ways every day, apply now

Applications Close: 31 August 2025

For Applicant Support and Information, visit 'Applicant Information'Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeTemporary
Job function
  • Job functionOther, Information Technology, and Management
  • IndustriesHospitals and Health Care

Referrals increase your chances of interviewing at NSW Health by 2x

Get notified about new Liaison Officer jobs in Camperdown, Victoria, Australia.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • 15h Left: Aboriginal Liaison Officer – Patient and Family

    2 weeks ago

    City Of Melville, Australia VenuesWest Full time

    Overview Aboriginal Liaison Officer – Patient and Family Salary: HSO Level G6 $110,666 - $119,660 per annum pro rata. Location: Fremantle/ Murdoch Unit/Division: Fiona Stanley Hospital > Patient and Family Liaison Service Work Type: Casual, Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time Are you passionate...

  • Administrative Officer

    4 weeks ago

    Shire of Corangamite, Australia NSW Health Full time

    OverviewAdministrative Officer (Level 3) - Endocrinology & Diabetes, Ambulatory Care Business Unit at NSW Health. Employment Type: Temporary Full Time up to 12 months, with possibility of extension. Hours per Week: 38. Position Classification: Administrative Officer Level 3. Remuneration: $1, $1,350.52 per week + Superannuation. Location: Royal Prince Alfred...

  • Senior Resident Medical Officer

    4 weeks ago

    Shire of Corangamite, Australia NSW Health Full time

    OverviewJoin to apply for the Senior Resident Medical Officer role at NSW HealthEmployment Type: TemporaryHours Per Week: 38Requisition ID: CAM26986Where you'll be workingRoyal Prince Alfred is the principal teaching hospital of the University of Sydney and offers speciality services from its main campus as well as from Institute of Rheumatology and...

  • Administrative Officer

    3 weeks ago

    Shire of Corangamite, Australia NSW Health Full time

    Administrative Officer (Level 3) - Dermatology, Ambulatory Care Business UnitEmployment Type: Permanent Full TimePosition Classification: Administrative Officer Level 3Remuneration: $68,338 - $70,468 per annum + Annual leave loading + SuperannuationLocation: Royal Prince Alfred HospitalRequisition ID: REQ606021About The RoleFormed in 1882, Royal Prince...

  • Patient Services Officer

    4 weeks ago

    Noosa Shire, Australia GenesisCare USA Inc. Full time

    Patient Services Officer (Medical Receptionist) page is loadedPatient Services Officer (Medical Receptionist)Apply locations Noosaville, Queensland Buderim, Sunshine Coast, QLD time type Part time posted on Posted 2 Days Ago job requisition id R0022082At GenesisCare we want to hear from people who are as passionate as we are about innovation and working...

  • Administrative Officer

    4 weeks ago

    Shire of Corangamite, Australia NSW Health Full time

    OverviewAdministrative Officer (Level 4) - Palliative Care, Cancer Services - Ambulatory Care Business UnitEmployment Type: Permanent Full TimePosition Classification: Administrative Officer Level 4Remuneration: $72,285 - $73,940 per annum + Annual leave loading + SuperannuationLocation: Royal Prince Alfred HospitalRequisition ID: REQ600787About The...

  • Patient Services Officer

    3 weeks ago

    Noosa Shire, Australia Adelaide Radiotherapy Centre Pty Ltd Full time

    Patient Services Officer (Medical Receptionist) page is loadedPatient Services Officer (Medical Receptionist)Apply locations Noosaville, Queensland Buderim, Sunshine Coast, QLD time type Part time posted on Posted 19 Days Ago job requisition id R0022082At GenesisCare we want to hear from people who are as passionate as we are about innovation and working...

  • Medical Laboratory Technican – Somatic Cancer Sample Coordinator

    3 weeks ago

    Shire of Corangamite, Australia NSW Health Full time

    OverviewMedical Laboratory Technician – Somatic Cancer Sample Coordinator. NSW Health is seeking a highly organised and proactive Medical Laboratory Technician (Sample Coordinator) to support vital cancer diagnostic services that make a real impact on patient care.What You'll DoCoordinate sample collection for the cancer somatic mutation DNA testing...

  • Office Patient Assistant

    4 weeks ago

    City Of Swan, Australia Fresenius Medical Care Full time

    OverviewJoin to apply for the Office Patient Assistant role at Fresenius Medical Care.Primary Purpose Of The RolePrimary Purpose Of The Role To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.To support the nursing staff in the dialysis clinic by performing...

  • Clinical Liaison Nurse

    1 week ago

    City of Banyule, Australia Workday Full time $80,000 - $120,000 per year

    Employment Type: Part timeHours: 2 days per week job shareSalary: Grade ZA8 depending on experienceLocation: Mercy Hospital for Women HeidelbergUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Sandra Capron, Director of Nursing/Patient Access and WorkforceWhere there's life, there's Mercy. Where there's care, there's...