Engagement Strategist

3 weeks ago

Sydney, New South Wales, Australia Special Broadcasting Service (SBS) Australia Full time
Overview

Join to apply for the Engagement Strategist role at Special Broadcasting Service (SBS) Australia.

This is a 12-month parental leave contract, Sydney-based role (hybrid). You will connect audiences with trusted, diverse SBS content and be part of Australia's most diverse and inclusive media organisation.

We embrace difference and welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, whose contributions to society and workplace are acknowledged.

The Role

Reporting to the Product Satisfaction Lead, the Engagement Strategist will support the optimisation of SBS's digital products (SBS On Demand, News, Audio and Publishing). The role focuses on quantitative data and analytics to surface actionable insights that enhance user journeys, product features, and overall engagement.

  • Identify and communicate actionable insights from user data, product usage, and research findings, with clear recommendations for product, curation, and experience teams.
  • Suggest hypotheses and future testing opportunities to inform product decision-making and drive engagement.
  • Contribute to regular reporting cycles (weekly updates, monthly reports, showcases) with clear, consistent, and actionable outputs.
  • Track and interpret audience behaviour trends, highlighting significant shifts or anomalies.
  • Monitor post-release performance against agreed metrics and provide optimisation recommendations.
About You
  • 5+ years of experience in digital analytics, insights, or optimisation, ideally in streaming, media, entertainment, or digital product environments.
  • Proficiency in Adobe Analytics (essential); SQL is a nice-to-have.
  • Strong quantitative analysis skills with the ability to translate data into actionable business insights.
  • Experience supporting or working with product and experimentation teams.
  • Clear communication skills; ability to distill complex findings for non-technical stakeholders.
  • Strong problem-solving and hypothesis-driven mindset; curiosity is essential.
  • Ability to balance multiple projects across different products and priorities.
About SBS

SBS is a unique and innovative media organisation producing trusted, meaningful content for all Australians, celebrating diversity and giving a voice to often unheard communities.

Our purpose over the last 50 years has been to deepen connections with communities, share stories, and increase understanding and respect for the differences that make up Australia.

The Streaming & Digital Products team brings together SBS's digital platforms—spanning streaming, news, audio, and publishing—into one integrated team. We innovate across the user journey and deliver seamless, user-centred products that millions rely on daily, advancing SBS's 2030 vision.

Work Environment & Benefits
  • Inclusive culture; SBS welcomes difference and supports all employees.
  • Benefits include healthcare checks, salary packaging, Employee Assistance Programme, flexible work arrangements, and discounted gym membership with Fitness Pass.
  • Opportunities for internal promotion and allocated training funds to support career growth.
Reasonable Adjustments

SBS provides reasonable adjustments to support applicants. If you require adjustments to the recruitment/interview process, contact Adjustments include alternative application methods and interview setups.

We are proud to partner with the Hidden Disabilities Sunflower initiative to support an inclusive workplace.

How to Apply

To apply online, please visit:

We are shortlisting applications as they come in, so apply today.


#J-18808-Ljbffr

  • Customer Engagement Strategist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $90,000 - $120,000

    Customer Engagement StrategistWe are seeking a commercially-minded, data-driven Customer Engagement Strategist to drive business growth. You will be responsible for analyzing customer behavior, loyalty metrics and commercial data to identify opportunities for improvement.This role is perfect for someone who:Has a passion for uncovering insights and trends in...

  • Engagement Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Special Broadcasting Service (SBS) Australia Full time

    OverviewJoin to apply for the Engagement Strategist role at Special Broadcasting Service (SBS) Australia.This is a 12-month parental leave contract, Sydney-based role (hybrid). You will connect audiences with trusted, diverse SBS content and be part of Australia's most diverse and inclusive media organisation.We embrace difference and welcome applications...

  • Marketing Strategist, Financial Advisor Engagement

    2 weeks ago

    Sydney, New South Wales, Australia Bebeegrowth Full time

    **Role Overview:** We are seeking an experienced Marketing Strategist to drive engagement and growth of financial advisers recommending Mercer Super to their clients.This role is responsible for developing and executing scalable digital marketing campaigns and segmented journeys to attract, onboard, and retain financial advisers. The ideal candidate will...

  • Digital Marketing Strategist

    2 weeks ago

    Sydney, New South Wales, Australia beBeedigital Full time $90,000 - $99,000

    Digital Marketing StrategistThe role of Digital Marketing Strategist plays a crucial part in driving customer engagement and retention by developing and implementing effective digital marketing strategies. This position involves working closely with campaign managers, social media specialists, designers, and performance marketers to drive business growth.

  • Content Strategist

    2 weeks ago

    Sydney, New South Wales, Australia Ogilvy Full time

    **About Ogilvy****About Ogilvy**:Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.**About the Role**:Content Strategists are...

  • Content Strategist

    14 hours ago

    Sydney, New South Wales, Australia Digital Full time $70,000 - $95,000 per year

    Hire Digital is looking for a strategic and creative Content Strategist to elevate a wellness experts blog. You'll be responsible for identifying, engaging, and guiding high-quality content creators and strategists to produce insightful, accessible, and evidence-backed content around NDIS allied health services, with a special focus on child development,...

  • Content Strategist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeContent Full time $90,000 - $120,000

    Job Title: Content StrategistAbout the Role:We are seeking a skilled Content Strategist to join our team. As a Content Strategist, you will be responsible for developing and implementing content strategies that drive business results.Key Responsibilities:Develop and execute content marketing campaigns that align with business objectivesCollaborate with...

  • Data Strategist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDataStrategist Full time $114,360 - $153,720

    Job Title: Data StrategistA highly analytical and strategic thinker is required to join our team as a Data Strategist.Develop and implement an enterprise data strategy that aligns with business objectives.Lead data migration projects, ensuring a smooth transition from legacy systems into the ERP system.Ensure accurate and timely reporting across sales and...

  • Chief Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $110,000 - $130,000

    Lead Customer Engagement StrategistAt our organization, we empower professionals to thrive in a culture of flexibility and growth. Our hybrid teams enable balance between office and remote work, supporting business needs and individual well-being.Our mission is to make a positive impact on the community and create a better future for everyone involved.About...

  • Social Media Strategist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeStrategist Full time $80,000 - $110,000

    Job DescriptionWe are seeking a Social Media Strategist to drive engagement and grow brands through effective social media campaigns.This role involves developing insights and behaviours for ideation, creating engaging content, and moderating social channels. You will work collaboratively with creatives and strategists to deliver best-in-class results.The...