Academic Support Officer

Overview

Academic Support Officer (Research), UNSW Canberra

Employment type: Full-time, 35 hours per week

Duration: Continuing

Remuneration: Broadband 5/6, level 5 from $88,717 / level 6 from $103,866 plus 17% super

Location: UNSW Canberra, ADFA Campus

About UNSW Canberra

University of New South Wales (UNSW) in Canberra has multiple locations in the Nation's Capital. UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

Why Your Role Matters

The School of Science is one of six Schools at UNSW Canberra and comprises of approximately 50 academic staff and 60 postgraduate students supported by 15 professional and technical staff. The school encompasses the disciplines of Aviation, Chemistry, Geography, Mathematics & Statistics, Oceanography and Physics. Under the direction of the School Manager, the Academic Support Officer provides support to academic staff and assists in the effective delivery of the teaching and research activities of the school.

Accountabilities

We are seeking a proactive and detail-oriented Academic Support Officer to enable the school's strategic direction by supporting academic staff and senior leadership. This role provides high-level operational and administrative support, including recruitment coordination, financial and research grant administration, academic and student support, and digital communications. It also provides pastoral care to HDR students through orientation, progress reviews, and general guidance. The successful candidate will demonstrate strong organisational and communication skills, manage competing priorities, and foster collaborative relationships with university colleagues, Defence, and industry stakeholders.

Who You Are (skills and experience)

At Level 5

• The completion of a degree without relevant work experience, or a completion of an associate diploma with work experience, or an equivalent level of knowledge gained through any other combination of education training and/or experience.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in a range of computing skills including word processing, spreadsheets, databases, internet, email, and a demonstrated ability to learn and implement new systems.
• The ability to work independently with minimal supervision and work productively as part of a team.
• Demonstrated ability to produce accurate, timely and well-presented information that meets the requirements of the business.
• An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.

At Level 6 (in addition to Level 5 skills and experience):

• Demonstrated relevant knowledge and proven ability to apply knowledge and experience to manage, analyse and resolve tasks of varying complexity such as developing, applying, interpreting, and advising policies, systems, manuals, rules, procedures, and guidelines effectively and efficiently.
• Demonstrated highly developed organisational skills and proven ability to establish priorities, work within strict deadlines, communicate on both technical and non-technical levels, negotiate with influence in a complex organisation.
• Ability to plan, organise and co-ordinate projects and tasks and lead workplace initiatives.

Benefits And Culture

UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements.

• Flexible working options (work from home, flexible hours etc)
• Additional three days leave during December festive period
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
• Free gym access
• UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and HealthyCulture.

Eligibility

The successful candidate will be required to undertake pre-employment checks prior to commencement in this role. The checks that will be undertaken are listed in the Position Description. You will not be required to provide any further documentation or information regarding the checks until directly requested by UNSW. Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia to be considered for this position. The University reserves the right not to proceed with any appointment.

How To Apply

Make each day matter with a meaningful career at UNSW. Submit your application online before Sunday 21 September 2025 at 11:30pm, including your CV and a 1–2-page cover letter addressing the required skills and experience outlined in the position description.

Get In Touch

For role-related queries please contact:

Nat Gee – School Manager, School of Science
n.gee@unsw.edu.au

For Recruitment Process Related Queries Please Contact

Holly Whale – Talent Acquisition Consultant
h.whale@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed.

Find out more about the lifestyle and benefits when working with UNSW. For further information about UNSW Canberra, please visit: UNSW Canberra. For further information on living in Canberra, please visit: Living in Canberra.

UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

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