Unit Leader Engagement

4 weeks ago

Melbourne, Victoria, Australia Hume City Council Full time
Job Description
  • 6-month contract position
  • $107,000 to $119,000 per annum plus Superannuation
  • Join the City Services & Living team

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The role will support the active living team to empower, activate, and connect our community and help grow the learn to swim and health club membership to one of the largest in Victoria.

What you'll be doing:
  • Work collaboratively with People and Culture to promote the processes and interventions that are necessary to improve performance, capability and growth of all staff.
  • Assist in monitoring departmental budgets, controlling costs, and contributing to the financial sustainability of Hume Leisure.
  • Ensure that all contracts and purchases are made in accordance with financial delegations and the provisions of Council's purchasing and procurement policies.
  • Maintain effective and cooperative communication with all customers, community groups/organisations, business, Council and other government authorities.
  • Work collaboratively with Hume Leisure leaders to oversee day-to-day operations across aquatic and leisure sites, ensuring smooth service delivery and progress towards strategic goals.
  • Assist in the creation and promotion of a unified marketing brand, developing local campaigns aimed at increasing memberships and attendance at aquatic centres, gyms, and leisure facilities.
  • Prepare, monitor and review the delivery of all services and programs and evaluate their efficiency, relevance and effectiveness in meeting financial and operational objectives and optimising customer satisfaction.
  • Communicate and implement people management strategies for the continual improvement in service delivery and professional development of all staff. With a particular focus on enhancing recruitment, induction and training to deliver a high performing culture.

The skills and experience you'll bring to the role:
  • Specialist knowledge in customer engagement, marketing, sales and aquatic programs operations.
  • Leadership of the Swim School discipline in overseeing the Hume Swim School and Aquatic Programs.
  • Leadership of the Customer Experience in overseeing reception, café operations, merchandise, people management, administration, marketing and sales functions.
  • Extensive experience in business development and service delivery in a commercial environment and sound financial management skills including budget development, financial analysis and development and implementation of business plans for leisure centres.
  • Demonstrated experience to communicate effectively in politically sensitive environments with confidence through all communication channels.
  • Demonstrated experience in developing and implementing policy, strategies and programs relevant to the leisure industry.

Required Certifications & Qualifications
  • Tertiary qualifications either in leisure, recreation, facility management or a business-related discipline with a least five years relevant experience or lesser qualifications with intensive specialist experience in a senior role in leisure, recreation or facility management.
  • Demonstrated experience in development and implementation of strategic programs and policies and experience in operating and managing a large aquatic/fitness facility.
  • Current Victorian drivers licence, current working with children check, CPR and Level 2 First Aid.

Why Hume City Council?

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:

We're better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We're in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

Additional Information

Position Description
#J-18808-Ljbffr

  • Unit Leader Engagement

    4 weeks ago

    Melbourne, Victoria, Australia Hume City Council Full time

    Job Description6-month contract position$107,000 to $119,000 per annum plus SuperannuationJoin the City Services & Living teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The role will support...

  • Business Unit Technical Leader

    1 day ago

    Melbourne, Victoria, Australia Buscojobs Full time

    YOUR NEXT CHALLENGEReporting to : DIPS (Development, Innovation & Performance of Services) Location : Melbourne, AustraliaOur AmbitionWe are building the future of Project Controls and PMO in Australia.As part of our global DIPS organisation , the Business Unit Technical Leader (BUTL) ensures we deliver excellence, innovation, and impact across our...

  • Industry Engagement Leader

    21 hours ago

    Melbourne, Victoria, Australia beBeeEngagement Full time $120,000 - $175,000

    Industry Engagement LeaderWe foster connections between the construction industry and portable long service leave schemes. Our Industry Engagement Leader spearheads design and delivery of engagement strategies, driving awareness, education, and voluntary compliance.Key Responsibilities:Lead cross-organisational engagement programs to build trust and deliver...

  • Leader in Student Engagement

    1 day ago

    Melbourne, Victoria, Australia beBeeDirector Full time $100,460 - $134,710

    Student Engagement & Metrics LeaderThe role of Student Engagement & Metrics Leader is crucial in fostering student learning growth and engagement across the student lifecycle. This position requires a dynamic leader who can oversee co-curricular programs, collaborate with leaders to create opportunities for student engagement, and ensure all experiences are...

  • Nurse Unit Manager

    2 weeks ago

    Melbourne, Victoria, Australia Healthscope Full time

    We are seeking a highly passionate, dynamic and engaging Nurse Unit Manager within a mental health inpatient facility.As a department Nurse Unit Manager, you will provide operational direction of the ward by ensuring efficient and effective fiscal management and promote high quality clinical care for our patients.As the leader of this unit, you will be a key...

  • Nurse Unit Manager

    3 weeks ago

    Melbourne, Victoria, Australia Healthscope Full time

    Join to apply for the Nurse Unit Manager - Mental Health role at Healthscope5 days ago Be among the first 25 applicantsJoin to apply for the Nurse Unit Manager - Mental Health role at HealthscopeWe are seeking a highly passionate, dynamic and engaging Nurse Unit Manager within a mental health inpatient facility.As a department Nurse Unit Manager, you will...

  • Strategic Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTransformation Full time $195,000 - $210,000

    Job OverviewWe are seeking a strategic leader to drive transformation and growth in our client engagement strategy.Main ResponsibilitiesDevelop bold strategies that drive measurable outcomes and long-term success.Inspire and grow a high-performing team that thrives on challenge and collaboration.Design and lead a transformational approach that delivers...

  • Leader of Technical Excellence

    1 day ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $120,000 - $170,000

    Business Unit Technical LeaderThe role of Business Unit Technical Leader is pivotal in driving technical excellence, delivery support, and community development.Immediate priorities include delivering strategic project management engagements with clients, managing PM personnel, and supporting pre-sales and recruitment for PM roles.Key...

  • Nurse Unit Manager

    3 weeks ago

    Melbourne, Victoria, Australia St Vincent's Health Australia Full time

    Join to apply for the Nurse Unit Manager role at St Vincent's Health Australia2 days ago Be among the first 25 applicantsJoin to apply for the Nurse Unit Manager role at St Vincent's Health AustraliaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from St Vincent's Health AustraliaSenior recruiter and talent...

  • Nurse Unit Manager

    4 weeks ago

    Melbourne, Victoria, Australia St Vincent's Health Australia Full time

    Join to apply for the Nurse Unit Manager role at St Vincent's Health Australia2 days ago Be among the first 25 applicantsJoin to apply for the Nurse Unit Manager role at St Vincent's Health AustraliaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from St Vincent's Health AustraliaSenior recruiter and talent...