Dispatch Team Leader

1 week ago


Gold Coast, Queensland, Australia Annabel Trends Full time

About us

Annabel Trends' is a leading manufacturer and distributor of high-quality home decor and lifestyle products. With over 60 years of experience in the industry, we are known for our innovative designs, exceptional customer service and commitment to sustainability. Our dynamic team is passionate about delivering the best possible experience for our customers, and we are proud to be an employer of choice in the region.

About the role

Annabel Trends' is seeking a driven and organised Dispatch Team Leader to join our dynamic team. As a Dispatch Team Leader, you will be responsible for overseeing the efficient dispatch and delivery of our products across Australia and New Zealand from our Burleigh Heads warehouse along with leading and assisting our Picker/Packer team. This is a full-time position based at our Burleigh Heads location.

What you'll be doing

Coordinate and oversee the daily dispatch operations, ensuring orders are processed and shipped on time

Lead and motivate a team of warehouse associates to optimise productivity and efficiency

Analyse dispatch data and identify opportunities for process improvements

Maintain accurate inventory records and implement stock management best practices

Liaise with customers, couriers and other stakeholders to provide excellent service

Ensure compliance with all relevant workplace health and safety regulations

Provide training and mentorship to team members to develop their skills

Working on the floor with the Picker/Packer team

What we're looking for

Proven (3-5 years) experience as a team leader or supervisor in a similar role within logistics or warehouse environments.

Strong organisational and time management skills with the ability to work under pressure

Excellent communication and interpersonal skills to effectively lead and motivate a team

Analytical skills and attention to detail with the ability to identify and resolve operational issues

Working knowledge of ERP warehouse management systems and order fulfilment processes

Forklift licence and experience operating warehouse equipment is highly desirable

A coachable mindset along with being consistent and reliable.

What we offer

At Annabel Trends', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits of joining our team include:

- Competitive salary
- Opportunities for career advancement and professional development

If you are excited about the prospect of joining our team as a Dispatch Team Leader, we encourage you to apply now.

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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Despatch Team Leader? Which of the following forklift licences do you have? Have you worked in a role which requires a sound understanding of OH&S/WHS? How many years of people management experience do you have? Which of the following Microsoft Office products are you experienced with? Do you have a current Australian driver's licence?

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