Coordinator, Student Admin Services

2 weeks ago

Canberra, ACT, Australia UNSW Full time
Overview

Coordinator, Student Admin Services role at UNSW Canberra, Australian Capital Territory, Australia. This is a full-time continuing position based at UNSW Canberra, ADFA Campus.

Employment type: Full-time

Remuneration: Broadband level 5/6. Level 5 from $88,717; Level 6 from $103,866 plus 17% super

Location: UNSW Canberra, ADFA Campus

Responsibilities
  • Coordinate tasks relating to undergraduate, postgraduate and higher degree research student cohorts, including scheduling, exams and timetabling.
  • Head up tasks within the Team, manage workflows and workload, and train and develop Client Service Officers.
  • Cover all aspects of the student lifecycle and represent UNSW in the partnership with Defence as required.
Qualifications / Skills
  • At Level 5: A relevant tertiary qualification and/or extensive relevant administration, client services, project or people management experience.
  • Excellent interpersonal skills and sound communication abilities to deliver high-quality service and support.
  • Strong organisational skills to meet stakeholder expectations and enable proactive service delivery.
  • Proficiency with a range of computing/technological applications used by Student Administrative services; higher education systems experience is desirable but not essential.
  • Ability to engage and coach a team to support staff in doing their best work.
    • At Level 6: Demonstrated ability to use reflective practice to improve outcomes; ability to manage projects and meet deadlines; ability to analyse and resolve complex issues; experience with procedures, policy reports and analytics (data/analytics desirable).
    Benefits and Culture
    • Flexible working options (work from home, flexible hours)
    • Additional three days of leave during December
    • Career development opportunities
    • Up to 50% discount on UNSW courses
    • Flexible 17% superannuation contributions, leave-loading and salary sacrifice options
    • Free gym access
    • UNSW-wide focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture
    Eligibility

The successful candidate will undergo pre-employment checks as listed in the Position Description. Visa sponsorship is not available; candidates must have full rights to work in Australia. The University reserves the right not to proceed with any appointment.

How to Apply

Submit your application online before Wednesday 10 September 2025 at 11:30pm, including your CV and a maximum 1-page cover letter addressing your interest and suitability.

Contact

Holly Whale – Talent Acquisition Consultant
h.whale@unsw.edu.au

Note: Applications cannot be accepted if sent directly to the listed contact.

Company

For more information about UNSW Canberra, please visit UNSW Canberra and Living in Canberra.


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