Student Fees Coordinator

2 weeks ago


Canberra, ACT, Australia beBeeAdministrative Full time $70,102 - $75,843

Job Overview:

The Student Administration and Records (STAR) team is a dynamic unit within the Division of Student Administration and Academic Services. Our team provides an extensive range of services to coursework and non-award students, as well as the broader ANU community.

Key Responsibilities:

  • We are seeking an individual to coordinate and facilitate invoicing for student fees, debt collection, and legislative compliance.
  • Cancellation of students for non-payment of fees and approval of refunds will also be a key responsibility.
  • Our ideal candidate will work closely with other areas of the Division, ANU Colleges, Service Divisions, the Dean of Students office, and Executive staff.
  • Promoting and supporting a strong customer service culture within the team will be essential.

Required Skills and Qualifications:

  • An understanding of invoicing procedures, debt collection, and legislative compliance is essential.
  • Excellent communication and interpersonal skills are required to work effectively with stakeholders.
  • A high level of organisational and time management skills is necessary to meet deadlines.
  • Ability to work independently and as part of a team.

Benefits:

This role offers opportunities for professional growth and development in a dynamic environment. The successful applicant will have access to training and development programs to enhance their skills and knowledge.

Selection Criteria:

To be considered for this position, applicants must address the selection criteria in their application. A statement outlining how they meet each of the selection criteria is required.



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