Office Administrator Manufactured Housing Community

5 days ago


NewcastleMaitland, Australia Investment Property Group Full time

Hey YOU We dare you to quit your boring job. We have the perfect position for you. Let's talk Now is the time to make your move

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity Does this sound like you? You'll fit right in.

What's in it for you?

  • $20.00 - $24.00 hourly, depending on qualifications, education, and prior experience
  • Schedule: Monday - Friday; 8am-5pm
  • Awesome Company Culture

Job Description Summary

We are seeking a dedicatedOffice Administratorto support the operations atApple Tree,a 294-unit manufactured housing community inNew Castle, CO. The Office Administrator oversees administrative tasks, coordinates resident relations, manages leasing documentation, and performs clerical and administrative functions to drive company success.

Key Responsibilities:

  • Previous administrative experience, preferably in property management or housing communities
  • Maintain accurate records, including resident files, invoices, and reports
  • Assists with property inspections, work orders, and community events
  • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
  • Exceptional time management and problem-solving skills
  • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
  • Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
  • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
  • Ability to handle complaints and ensure community standards are upheld
  • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
  • Must have a valid driver's license

Qualifications & Requirements:

  • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
  • Exceptional time management and problem-solving skills
  • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
  • Experience with rent collection and delinquency management
  • Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
  • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
  • Ability to handle complaints and ensure community standards are upheld
  • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
  • Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
  • Strong communication skills and works well as a team
  • Strong computer skills
  • A positive attitude
  • Must have a valid driver's license

Benefits

  • Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
  • 401k with company match
  • Accrued 4-weeks of paid time off (PTO)
  • Employee Referral Program

Check out our Company and Community reviews

  • https://www.ipgliving.com/careers
  • https://www.ipgliving.com/resident-testimonials

If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

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