Thrive Case Officer

5 days ago

Alice Springs, Northern Territory, Australia Tecside Full time
About the Organisation

This community-based not-for-profit organisation supports remote Aboriginal communities across Western Australia. They deliver essential programs and services designed to strengthen communities, improve wellbeing, and provide opportunities for people to thrive on country. Guided by strong values and a focus on cultural respect, the organisation works closely with residents to ensure services are responsive, sustainable, and impactful.

The Role

This is a community-based placement requiring you to live and work within a remote Aboriginal community. As a Thrive Case Officer, you will play a vital role in supporting public housing tenants in the following ways:

  • Provide tenancy advice, case management and education to residents
  • Conduct home assessments and develop care plans tailored to families
  • Support clients with rental deductions, arrears management and property maintenance reporting
  • Build strong relationships with residents, community members and stakeholders
  • Contribute to service improvement initiatives and program development
  • Monitor and report on case progress against program KPIs to ensure the highest level of service is maintained
  • Support clients in practical ways, including property cleaning and garden maintenance, if needed

This role requires someone who can balance professional case management with cultural sensitivity and hands-on support.

About You
  • Strong communication and interpersonal skills
  • Case management experience (preferred)
  • Demonstrated cultural sensitivity and willingness to work closely with Aboriginal communities
  • Ability to manage multiple systems and maintain accurate records
  • Strong attention to detail and organisational skills
  • Current C or C-A class driver's licence
  • Competence with Microsoft Office Suite and Apple products
  • Willingness to support clients in practical ways, including property cleaning, if needed
What We Offer
  • Purpose-Driven Environment: Experience a work culture that prioritises purpose and provides a deep sense of fulfilment, aligning with values that matter to you
  • Competitive Salary + Salary Sacrificing + 17.5% Annual Leave Loading: Enjoy a competitive salary package complemented by not-for-profit salary sacrificing options
  • Community Placement Benefits: A fully furnished home, access to a vehicle, phone, and laptop are provided to support you in your role and daily living
  • Leave & Travel Support: Additional leave and reunion flights are offered to ensure a balance between meaningful community work and well-deserved time with family and friends
  • Meaningful Work: Contribute to impactful projects and be part of a non-profit organisation where your work truly makes a difference

Ready to make a real difference? If you're driven by purpose, open to new experiences, and ready to live and work in a remote Aboriginal community, we want to hear from you. Apply now and take the opportunity to use your skills to strengthen communities, support families, and create lasting impact.

Tecside is redefining the future of work for humankind. We are the partner of choice for contract staffing and recruitment services across industries including Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction, and Manufacturing. Our client portfolio is diverse, and we work with organizations of varying sizes globally. As a proud RAP-endorsed organisation, Tecside strongly encourages applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds. More on our Reflect Reconciliation Action Plan at https://www.tecside.com.au/our-solutions/diversity-inclusion/


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