Senior Manager Governance and Delivery

Senior Manager Governance and Delivery – Group Business Resilience leads the design, implementation and ongoing refinement of strategic uplift programs to advance Group Resilience priorities. The role provides strategic leadership and operational oversight to build and sustain world-class resilience capabilities across the Group, operating across all Group AOCs and functional disciplines to enable integrated and rapid responses to complex risks and disruptions.

• Lead delivery of a complex portfolio of uplift programs for Group Business Resilience
• Partner across all Group AOCs and functions to enhance governance, process excellence, capability uplift and to enable rapid, integrated responses to complex risks
• Lead the design, implementation and ongoing refinement of strategic uplift programs to advance Group Resilience priorities
• Execute a diverse portfolio of continuous improvement initiatives that strengthen governance, enhance process excellence, uplift organisational capability and enable large-scale change management across the Group
• Provide leadership in resilience planning and the development of strategic capabilities that allow the Group to adapt and respond effectively in a dynamic operating environment
• Direct accountability for a dedicated team and specialist suppliers, with shared accountability for delivering enterprise-wide resilience outcomes
• Influence senior leadership at executive and operational levels to drive resilience and risk management initiatives

• Minimum 10+ years progressive experience in enterprise governance, portfolio management, strategic operations, continuous improvement, or similar
• Tertiary qualification – Advanced qualification in Portfolio Management, Crisis Management, Business Continuity, Risk Management, Safety Systems or related discipline (Master's degree preferred)
• Demonstrated expertise in developing and implementing governance frameworks, risk frameworks/systems, and business continuity programs
• People leadership experience
• Ability to understand regulatory requirements, industry standards (ISO 22301, AS/NZS 5050), and best practice crisis responses
• Strategic thinking and systems design with ability to conceptualize and implement enterprise-wide solutions
• Change management expertise with demonstrated success in driving organizational transformation and system adoption
• Executive presence and ability to influence senior leadership, board-level committees, and external stakeholders
• Complex project management skills with experience managing multiple concurrent initiatives across diverse business units
• Matrix leadership capabilities with proven success in achieving results through influence
• Strong change management capabilities and exceptional communication skills to present complex concepts to executive audiences
• Stakeholder engagement across internal divisions, regulatory bodies, emergency services, and community organizations
• Negotiation and consensus-building to manage priorities and drive collaboration
• Cultural intelligence and ability to work across diverse organizational cultures and external partnerships
• Continuous improvement capabilities, including process optimisation

You'll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully, with opportunities to grow personally and professionally. You'll receive on-the-job training, coaching and formal development opportunities, and support to pursue different career directions within the company.

• Travel benefits: heavily discounted air travel for you, your family and friends, plus exclusive deals on accommodation and holidays
• Flexible leave options: 18 weeks paid parental leave (plus superannuation on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options
• Access to discounts across shopping, food and wellbeing through partnerships
• Salary packaging options
• Wellbeing support and resources

Qantas is an equal opportunity employer committed to diversity and inclusion. Aboriginal and Torres Strait Islander peoples and candidates from all backgrounds are encouraged to apply. If you have access requirements, please advise at the time of application. Your personal information will be kept confidential in compliance with privacy legislation.

Applications close: Tuesday 16 September 2025. Please note: applications will be considered for candidates who have the right to work in Australia/New Zealand without sponsorship.