Senior Technical Business Analyst

6 days ago

City of Parramatta Council, Australia NSW Department of Communities and Justice Full time

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  • Ongoing, full-time role with our IT Business Solutions and Architecture Team.
  • Parramatta/Sydney based role with flexible work options and hybrid arrangements available.
  • Clerk Grade 9/10 Salary ($125,693 - $138,510 per annum) plus employer's contribution to superannuation and annual leave loading.

Are you a skilled Senior Technical Business Analyst looking to work in a dynamic environment where your expertise in technology and business processes will drive meaningful change? We're seeking a highly motivated professional to bridge the gap between technical solutions and business needs, ensuring strategic and operational success.

About the role
As a Senior Technical Business Analyst, you will play a key role in shaping and delivering innovative IT solutions by understanding business, user, and process requirements. You will translate these insights into functional requirements and technical specifications that drive business transformation.

In this role, you will:

  • Develop and deliver complex strategic IT business analytics that support agency and stakeholder objectives.
  • Lead business requirement gathering, solution articulation, and stakeholder workshops to translate needs into actionable solutions.
  • Create functional documentation, support change management, and facilitate testing to ensure high-quality implementation.
  • Engage with technical and non-technical stakeholders, acting as a conduit to ensure clarity, alignment, and effective solution delivery.
  • Provide leadership in project planning, including implementation, requirement gathering, change management, user acceptance testing, and training.
  • Build and maintain strong relationships with stakeholders to ensure the technical compatibility and usability of solutions.
  • Act as an escalation point for complex architecture and operational issues, working closely with internal teams and service providers to develop solutions and support business requirements.
  • Prepare high-quality reports, briefs, and documentation to support agency and government requirements.

About You
To be successful in this role, you will have:

  • Proven experience as a Technical Business Analyst, working on complex IT projects.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
  • Excellent communication skills, with the ability to engage and influence stakeholders at all levels both internal and external as well as deliver meaningful solutions to non-technical stakeholder groups.
  • Experience in leading workshops, facilitating business and system solutions, and producing clear documentation.
  • A proactive and solutions-focused mindset, with the ability to work independently and as part of a collaborative team.
  • Stakeholder engagement expertise, with the ability to build relationships and manage expectations across business and IT teams.
  • Strong business partnering skills, ensuring alignment between business objectives and technical solutions.
  • Demonstrated ability in requirements gathering, translating complex business needs into clear and actionable technical specifications.
  • Solution design experience, ensuring technical feasibility and business value in proposed solutions.
  • Exceptional presentation and communication skills, able to clearly convey ideas, insights, and recommendations to diverse audiences.
  • Tertiary qualifications in an ICT discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.

If you're ready to take on an exciting and impactful role, apply today and be part of a forward-thinking team that drives technological innovation

About the Agency
The NSW Reconstruction Authority (the Authority) is a statutory corporation within Planning, Housing and Infrastructure. The Authority will improve how NSW plans for disasters and help communities to recover from them faster.
To reduce the severity and impacts of disasters, the Authority will complete critical planning and preparation with communities, NGOs, businesses, and government. When disaster does strike, we will get recovery started swiftly and coordinate reconstruction efforts across agencies, communities, and other stakeholders.

Joining our team with a rewarding job in a community-driven agency is just the start. The Authority also offers:

  • Contemporary workspaces and technology
  • Access to learning and development opportunities
  • Employee assistance and wellbeing program (with a cool app)
  • Workforce that values inclusion
  • Competitive pay and conditions (including flex-time)
  • Fitness Passport with a choice of 200+ gyms and pools across NSW

Application Process
Attach a cover letter outlining how you meet the essential requirements and capabilities of this role, as specified in the role description.
Attach an up-to-date resume detailing your capabilities, skills and experience relevant to the role.
Answer the 2 targeted questions as per below:

  • Give an example of a time you faced a major challenge with no clear solution. How did you approach the problem, and what was the outcome?
  • Describe a situation where you had to work with a difficult stakeholder on a IT project or task. How did you manage the challenges, and what steps did you take to ensure a successful outcome?

Diversity
Great people come from all walks of life. At NSW Reconstruction Authority we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islander peoples, and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background or sexual orientation.

Please contact talentacquisition@reconstruction.nsw.gov.au if you require any adjustment to apply for this role.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

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