Customer Service Representative

1 day ago

Melbourne, Victoria, Australia Buscojobs Full time

Customer & Sales Support Representative

Location : Epping

Permanent full time position

Salary : $75K+

About :

The purpose of this role is to facilitate sales growth through the execution of daily, directed customer visits. The focus is on providing in-person customer service, collecting feedback, completing assigned tasks, and ensuring accurate reporting.

This role is a combination of on-road, counter and phone sales, along with store work and inventory management as required.

Key Responsibilities :

  • Provide sales-focused customer service in-person and over the phone, ensuring exceptional customer experiences.
  • Processing customer purchase orders accurately and efficiently
  • Providing customers with accurate pricing and stock availability
  • Gather customer feedback and identify issues or sales opportunities
  • Execute a schedule of daily customer visits, including route, tasks, and objectives.
  • Utilise computer software for stock management, including locating stock codes, checking purchase orders, tracking back orders, and monitoring stock movements and transfers.
  • Collaborate with sales and operations teams to guarantee timely product and service collection.

Required experience :

Previous experience in sales within a manufacturing or warehouse environmentBackground in the manufacturing or industrial tools sector is highly regardedCurrent drivers licenceFull working rights within Australia

Key Strengths & Attributes :

Results-driven : Proven ability to consistently meet or exceed sales targets.Customer-focused : Self-motivated and proactive in addressing customer needs.Highly motivated : Driven to exceed customer expectations, support company initiatives, and be a valuable team member.Exceptional communication : Interpersonal skills for interacting with customers.Accountable & coachable : Self-motivated and open to guidance.

If you are a highly motivated and energetic individual, then we would like to hear from you - Apply Now

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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