Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this opportunity involves:

As the Facilities Manager, you will be delivering the Facilities Team's services to operate and maintain the Australia Post Enterprise allocated portfolio. These services include designated financial, technical, maintenance, procurement, asset and vendor management programs. You will also be conducting facilities administration duties in accordance with company policies, procedures and processes.

You'll be prioritising stakeholder engagement across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

Routine travel will required to fulfill Site Inspection obligations across the assigned portfolio (ACT + South West NSW).

• Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
• Responsibility for the delivery of customer and property services to a portfolio of buildings
• Conduct building inspections and complete reports within governance timeframe for respective portfolio
• Maintain compliance with regulations / requirements of client contract and all facilities procedures
• Proactively contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives
• Liaise with facilities vendors and coordinate facilities works in conjunctions with JLL PDS account team
• Deliver facilities related projects in line with agreed budget or works
• Proactive management and monitoring of service outputs to achieve standards against KPI's and service level targets, report regularly to key stakeholders
• Understand the operational and technical requirements of the elements of the site for which JLL is responsible

Sounds like you? This is what we are looking for:

• Prior experience in facilities, property management, hospitality or related field preferred
• Tertiary qualifications in Property, Facilities or Trade related fields desirable but not mandatory
• Demonstrated aptitude in interpreting and analysing numerical data for reporting
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical and Electrical system, BMS system) is advantageous
• Experience in front and back-office processes is required with strong administrative skills
• Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
• Strong PC literacy, ability to manage daily activities by utilising various systems
• Demonstrated client reporting and continuous improvement capabilities
• Understanding of the provision of reactive maintenance and routine maintenance which requires 24 hour call out / contact requirement across the allocated portfolio

About JLL:

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply now - LMREQ451570

Location:

On-site – Canberra, ACT, Strawberry Hills, NSW

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page and I want to work for JLL.