National Account Manager

Join to apply for the National Account Manager - Amazon role at Kimberly-Clark

2 days ago Be among the first 25 applicants

Join to apply for the National Account Manager - Amazon role at Kimberly-Clark

Get AI-powered advice on this job and more exclusive features.

About Kimberly-Clark

Kimberly-Clark (K-C) is a global leader in consumer products, with brands like Kleenex, Huggies, U by Kotex, and Viva that are trusted by millions of consumers every day. We are committed to delivering category growth through customer-centric strategies, data-driven decision-making, and strong partnerships with our retail customers.

Job Description

National Account Manager – Amazon

Location: Sydney, Australia (Hybrid)

Reports to: Director – New Channels

Business Unit: Kimberly-Clark ANZ

About Kimberly-Clark

Kimberly-Clark (K-C) is a global leader in consumer products, with brands like Kleenex, Huggies, U by Kotex, and Viva that are trusted by millions of consumers every day. We are committed to delivering category growth through customer-centric strategies, data-driven decision-making, and strong partnerships with our retail customers.

Role Purpose

The National Account Manager – Amazon is responsible for leading the Amazon customer relationship, delivering profitable sales growth, and executing a joint business plan that drives both Kimberly-Clark and Amazon objectives. This role requires a commercial leader who can navigate Amazon's unique operating model, leverage digital insights, and build a long-term growth strategy for our eCommerce business.

Key Responsibilities

Customer Leadership

• Help develop with the support of the Director and execute the Joint Business Plan (JBP) with Amazon, aligned to K-C's strategic priorities.
• Manage commercial negotiations across trade terms, pricing, and investment, ensuring sustainable profitability.
• Lead forecasting and demand planning inputs to optimize supply and minimize shortages or chargebacks.
• Drive collaboration with Amazon Vendor Managers, Instock, and Marketing teams to ensure execution excellence.
  
  

Growth Delivery

• Deliver sales, market share, and P&L targets for the Amazon account.
• Identify and unlock new growth levers, including new item launches, assortment optimization, and promotional planning.
• Optimize media and retail readiness to maximize conversion and brand visibility on Amazon.
• Partner with eCommerce and category teams to translate shopper insights into actionable plans.
  
  

Internal Collaboration

• Lead cross-functional engagement with Supply Chain, Marketing, Finance, and Digital teams to ensure seamless execution.
• Provide clear reporting, updates, and recommendations to senior leadership on performance and risks/opportunities.
• Champion best practice sharing across the broader sales team for digital and pureplay retail.
  
  

Analytics and Insights

• Analyze customer performance using Amazon Retail Analytics (ARA), market data, and internal dashboards.
• Monitor and respond to key performance drivers such as traffic, conversion, profitability, and availability.
• Lead post-event analysis to ensure learning is captured and future plans are optimized.
  
  

Essential

Skills and Experience

• 3+ years in account management or commercial roles within FMCG or eCommerce.
• Proven experience managing a retail customer (Amazon experience preferred).
• Strong commercial acumen with deep understanding of P&L management.
• Excellent negotiation, relationship-building, and influencing skills.
• Analytical mindset with the ability to turn data into actionable insights.
• Strong project management and stakeholder engagement skills.
  
  

Desirable

• Experience in Amazon Vendor Central and familiarity with digital shelf metrics.
• Exposure to pureplay or omnichannel eCommerce strategy.
• Advanced Excel and data visualization skills (Power BI/Tableau desirable).
  
  

Why Kimberly-Clark?

At Kimberly-Clark, You'll Be Part Of a High-performing Team Where Your Ideas Matter, And Your Career Can Grow. We Offer

• Competitive salary and performance-based incentives.
• Hybrid working model with flexibility.
• Access to leadership development and career progression opportunities.
• The chance to work on some of the world's most loved consumer brands in a fast-paced, evolving retail landscape.
  
  

Primary Location

North Sydney Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full timeSeniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development
• IndustriesManufacturing

Referrals increase your chances of interviewing at Kimberly-Clark by 2x

Get notified about new National Account Manager jobs in North Sydney, New South Wales, Australia.

Territory Manager - Regional Hunter Valley

Chatswood, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 4 days ago

Regional Sales Director, ANZ (Australia & New Zealand)

Sydney, New South Wales, Australia 5 months ago

National Account Executive - Global FMCG

Sydney, New South Wales, Australia A$250,000.00-A$500,000.00 6 days ago

Chatswood, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

National Account Executive – Independent Grocery

Chatswood, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 1 year ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 6 days ago

Regional Manager - CMF (Australia and New Zealand)

Chatswood, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia A$75,000.00-A$80,000.00 3 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Payments - Head of Australia Corporate Sales - Managing Director

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 2 months ago

Millers Point, New South Wales, Australia 4 months ago

Sydney, New South Wales, Australia 2 days ago

Silverwater, New South Wales, Australia 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---