Manager, Store Labor Optimization

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us

The Manager of Store Labor Analytics is responsible for the creation, budgeting, allocation, analysis, and management of Signet's $500M+ store labor budget supporting 2300+ stores throughout North America. The manager oversees labor analysts and is involved in the interviewing/hiring process as needed. This role works closely with field leaders including Brand DVP (Store Divisional Vice-President), VPRO (Regional VPs) and DMs (District Managers) to assess and optimize hours of operation, census, and labor staffing levels. This role is responsible for Signet's census management, including providing insight to census (headcount) opportunities. Additional duties include reporting and analytic support of all labor budget systems for upper management and field, ad hoc analysis and reporting as requested, monthly labor budgeting and assumption review, testing opportunities and vacancy impact associated with store labor. This position is required to be in contact with other Store Support Center departments to ensure accurate information is available to management and field team members. The Manager WFM (Workforce Management) and Store Operations Labor review store-specific sales and trends to help the store achieve sales goals within their labor constraints.

• Develop and execute Signet's labor strategy to maximize the use of labor dollars to drive sales and efficiencies. Ensure Signet's by-store labor allocation underpins Signet's sales plan. Create, manage and update data used in the monthly Field Labor Budgeting process (Sales forecast, historical labor usage, special events and trends). Intra-Signet relationships are critical to this first function, including FP&A (Financial Planning & Analysis), accounting, brand teams, ops mgt, MP&I (Merch Planning & Inventory), HR.
  
• Collaborate with Peer WFM Manager to coordinate on key inputs and outputs to/from Zebra/Reflexis Labor Tool.
  
• Provide insights and analytics to drive results and decisions. Support: complete various analyses and reporting including performance, analytics and updates. Continued test & learn underpins this function.
  
• Review and respond to various Field requests regarding store-specific payroll issues and labor budgeting requests. Role is responsible for hours of operation strategy.
  
• Ad hoc analysis and implementation and analysis of Field Labor initiatives.
  
• Design and implement new processes and reporting procedures to monitor labor usage and trending against budget and sales. Use reporting to identify opportunities to adjust budget to changing market needs.
  
• Manage a team of Labor Analysts. Responsible for staffing as well as performance and talent management to create a strong analyst bench and succession planning to support the growth and needs of the business.
  

• Bachelor's degree or equivalent experience with a focus on finance or business.
  
• 5 years experience in financial analytics with at least 3 in retail/labor operational analytics preferred.
  
• Experience with labor allocation in a large retail environment, strongly preferred.
  
• Strong experience with Kronos, Zebra/Reflexis, and SAP Finance is a plus.
  
• Additional technical/other skills: Excel (expert), Word (proficient), PowerPoint (proficient), WFM tool (proficient), Business Objects or similar tool (proficient).
  

• Competitive healthcare, dental & vision insurance
  
• 401(k) matching after one year of employment
  
• Generous time off + company holidays
  
• Merchandise discount
  
• Learning & Development programs
  
• Much more
  

The salary range for this opportunity is $100,000 - $115,000. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills and experience, among other factors.