Senior End-User Computing Engineer

Summary :

We are seeking a seasoned End-User Computing Engineer to support our portfolio of Restricted clients. This role involves delivering secure, compliant EUC services within strict regulatory environments, with a focus on Intune / Azure AD MDM, SCCM, application packaging, PowerShell automation, Group Policy management, and Level 3 support.

Key Responsibilities

• Provide Level 3 support to government clients, resolving complex incidents and delivering a high standard of technical service.
• Deploy and manage Modern Device Management (Intune / Azure AD) solutions across government-aligned environments, ensuring adherence to security and compliance frameworks.
• Administer and support SCCM for SOE imaging, patch management, application deployments, and detailed reporting.
• Package and test applications (MSI, IntuneWin, App-V if required) in compliance with government security baselines.
• Develop PowerShell scripts and automation tools to streamline administrative tasks and system maintenance.
• Maintain Group Policy Objects (GPOs) and Active Directory structures in line with security standards such as ISM, Essential Eight or internal hardening requirements.
• Utilise Nexthink or similar DEX (Digital Employee Experience) tools for analytics, monitoring and proactive remediation.
• Liaise with government stakeholders and security teams to ensure technical changes meet compliance and change governance requirements.
• Support audit, security review and reporting processes as part of client obligations.
• Contribute to EUC roadmap projects such as Windows 11 uplift, SOE compliance refresh, Autopilot implementation and secure remote access initiatives.

Essential Skills & Qualifications

• 3–5+ years' experience in enterprise or government IT environments providing EUC / Infrastructure support.
• Strong expertise in Intune / Azure AD, including Conditional Access, compliance policies and secure device provisioning.
• Proven experience with SCCM in large-scale desktop fleets.
• Advanced PowerShell scripting and automation capabilities.
• Experience working with government security standards (e.g. ASD Essential Eight, ISM, PSPF, SOE baselines).
• Solid knowledge of Active Directory, GPO design and Windows 10 / 11 configuration in a secure enterprise context.
• Application packaging skills and familiarity with enterprise change control processes.
• Proven experience delivering Level 3 support and handling escalated issues professionally.
• Australian Citizenship (mandatory) with ability to obtain or maintain Baseline or NV1 clearance.

Highly Desirable

• Prior experience supporting state or federal government departments.
• Experience with Nexthink, ServiceNow, or other asset / incident management platforms.
• Exposure to SOE development, Autopilot, or zero-touch deployment projects.
• Understanding of ITIL practices, especially within a government service delivery environment.
• Microsoft or ITIL certifications (e.g. MS-102, AZ-104, MD-102, ITILv4).

What You'll Gain

• Exposure to secure, large-scale government environments and critical technology programs.
• Opportunity to be part of a team delivering modern workplace solutions to public sector clients.
• Ongoing professional development, training, and certification opportunities.
• A collaborative, security-focused engineering culture within a respected enterprise provider.

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys. DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results-oriented approach, complemented by your strong verbal and written communication skills, we would like to hear from you.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.