Boutique Senior Coffee Specialist

4 weeks ago

Melbourne, Victoria, Australia Nestlé Full time
Overview

We Inspire, we Care, we Act, and we iNnovate

Committed to sustainability & B-Corp certified. We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience. To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.

We are currently recruiting for a Boutique Senior Coffee Specialist at our Nespresso Boutique in Emporium.

This position requires our successful candidate to work a rotating roster, where late night trading and alternate weekend availability is required.

Responsibilities

As a Senior Coffee Specialist…

Share your expertise and passion for coffee with our new and loyal customers, whilst also supporting our leadership team to efficiently run the Boutique. A day in the life of a Senior Coffee Specialist always brings something new and will include engaging and connecting customers with a high level of service and product, as well as maximising sales. You will oversee all staff on the floor, including performance management and creatively collaborate with team members to create a memorable customer experience.

Why Nespresso?

  • Be a part of a supportive team that promotes inclusion, growth, and innovation

  • Coffee perks with monthly Nespresso coffee credit and staff discounts

  • Exceptional training, mentoring and continuous personalised development support

  • Career Growth Opportunities within AU or Globally (If Mobile)

  • Be the first to enjoy our newest coffee launches, product ranges and tastings

  • Amazing staff recognition initiatives to celebrate success

Ways to Bring your BEST…

  • Deliver memorable customer service that shines our Nespresso brand and values

  • Engage and connect with customers through club membership

  • Passionate about growing their knowledge of coffee and developing into an experienced Senior Coffee Specialist

  • Ensuring the successful, professional and consistent operation of the Boutique

  • Supporting the completion of the on-boarding process of all new employees and working with team members to achieve individual development goals

  • Partnering with the Stock Controller to achieve stock control targets

Join the Nespresso team

REIMAGINE WHAT COFFEE CAN BE. REIMAGINE WHAT YOU CAN BECOME. LET'S GROW TOGETHER.

Please note

  • To be considered for this role you must have full working rights within the relevant location.

  • Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.

People are at the heart of our success – all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.


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