UX Copywriter

We are searching for a collaborative and creative communicator to craft clear, accessible, and user-friendly content that supports our members every step of the way. As a UX Copywriter, you'll play a key role in designing digital content that empowers users to understand their long service leave entitlements, navigate our platforms with confidence, and complete tasks with ease. You'll also ensure our content meets regulatory standards while making it accessible for our members to navigate.

Joining our Product and Experience team, you'll craft clear, accessible, and engaging digital content that helps users confidently navigate our platforms and understand their entitlements. You'll collaborate with a supportive team of designers, developers, and subject matter experts to simplify complex information and enhance the overall user experience.

This role will require you to:

Write and optimise content for websites, applications, and online forms

Use research and data to improve the user journey experience

Ensure content is consistent, inclusive, and meets accessibility standards

Contribute to a central content hub and champion best practices

Help reduce customer effort by improving self-service options

Join a values-driven team where your ideas are welcomed, your expertise is respected, and your work makes a real impact.

We're looking for a thoughtful and collaborative UX Copywriter who is passionate about crafting content that makes a real difference. You're someone who thrives in a team environment, communicates clearly with people from all backgrounds, and enjoys simplifying complex information to support users. You bring a keen eye for detail, a user-first mindset, and a proactive approach to solving problems. If you're adaptable, curious, and excited to contribute to a purpose-driven team, your unique perspective and voice are valued here.

You will bring key skills including:

Experience writing UX content or working in content design, especially in government or compliance-driven environments

A knack for turning complex legal or policy informationinto clear, user-friendly language

A solid understanding of how content supports great design, accessibility, and user experience

Confidence using content management systems, design tools, and analytics platforms

Know-how in SEO and making content perform at its best

A sharp eye for detail and a passion for producing quality content

Excellent communication skills, you listen well, write clearly, and collaborate with ease

You will be a stand-out if you can demonstrate:

An understanding of long service leave entitlements

Experience with user research, content strategy, or usability testing

Familiarity with AI tools—or an interest in learning

Experience working in Agile teams

Don't meet every requirement? That's okay, we value diverse experiences and are excited to hear what you can bring to the role.

Qualifications that will catch our attention include:

Degree in Communications, English, UX Design or a related field

Certifications in UX writing, content strategy, or digital accessibility are a bonus

Submit your tailored resume addressing your aligned experience to the key requirements of the role above and include a detailed cover letter specifically outlining the reasons why you're motivated to join LeavePlus and make your mark in this role. We are excited to consider your application

Please note that employment at LeavePlus is conditional upon the satisfactory completion of a National Police Check, references and pre-employment evaluations. Applications are open to those with full working rights in Australia. LeavePlus is proud to be an Equal Employment Opportunity Employer.