Inside Sales Representative

Responsible for conducting calls to drive sales, identifying and cultivating new business opportunities, and nurturing existing customer relationships. They will also prepare pricing proposals, facilitate account activations, and utilize iSell reporting tools for sales analysis and optimization. The role requires proactive engagement with customers, strategic thinking, and a commitment to delivering excellent service to drive business growth.

Responsibilities:

1. Conduct sales calls to prospective customers, effectively communicating products/services.
2. Identify and cultivate new business opportunities to expand our customer base.
3. Implement strategies to nurture and retain existing customers, fostering long-term relationships.
4. Generate leads through various channels, including networking, referrals, and online research.
5. Prepare pricing proposals tailored to the needs and budget of potential clients.
6. Facilitate the activation process for new accounts, ensuring a smooth onboarding experience.
7. Provide general account management support, addressing customer inquiries and resolving issues promptly.
8. Utilize iSell reporting tools to analyze sales data and identify areas for improvement or growth.

Minimum Education: Diploma's degree or equivalent

Minimum Experience:

1. At least one (1) year of work experience in commercial or industrial sales is required.
2. For Senior level, four (4) years of work experience in commercial or industrial sales is required.

Knowledge, Skills and Abilities:

1. Influencing & Persuasion Skills
2. Strong written & verbal communication
3. Microsoft Office & PC Skills
4. Team Working Skills
5. Comfortable networking with anyone

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by 'Fortune' magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.