ICT Support Officer

3 weeks ago

Adelaide Hills Council, Australia Talent Full time
Overview

ICT Support Officer (Mt. Barker) — Talent Crafers, South Australia, Australia

What's the Role?

This role will be responsible for performing a range of Infrastructure Support activities within an internal client environment across various business units. The position will require ongoing support, level 1/2 technical support and some server support – BAU, backup and troubleshooting, as well.

Responsibilities:

  • Provide level 1/2 technical support for server and desktop environments (hardware, network peripherals, mobile devices, etc.).
  • Manage TCP/IP networking, information system security principles, and related infrastructure components.
  • Support and administer Active Directory, DNS, DHCP, Exchange servers.
  • Communicate effectively with internal clients to resolve issues and maintain service levels.
Qualifications
  • Minimum 2 years' experience supporting server and desktop environments (hardware, networking, etc.).
  • Understanding of communications networks (Cisco focus).
  • Experience with Active Directory, DNS, DHCP, and Exchange servers.
  • Excellent communication and customer service skills.
  • Self-managed and able to work with minimal supervision.
Contract and Location Details

Contract: Initial 6-month contract with possibility of extension. On-site in Mt. Barker/Mannum region. Working with children checks required prior commencement. Supporting schools around the Adelaide Hills region.

Applicants must have current Australian work rights. Visa sponsorship is not available for this position.

How to Apply

Apply now or reach out for a confidential chat. Contact Shilpa Sharma at

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: Education Administration Programs

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