Automotive Parts Interpreter

2 days ago

City of Greater Dandenong, Australia motion Full time

Automotive Parts Interpreter - NAPA Dandenong - Full Time

Automotive Parts Interpreter - NAPA Dandenong - Full Time

Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.

Auto Parts Interpreter

NAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating

Why our team loves working at NAPA:

  • Competitive salary + generous incentives for outstanding performance
  • Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
  • We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan
  • A company-funded, professional uniform
  • Team member discounts across the GPC Asia Pacific brands including NAPA, Repco and AMX
  • We're fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity.
  • Paid volunteer leave allowing you to give back to your chosen charity/community organisation

About the role:

Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge. They assist customers with product information and advice, problem-solve, provide solutions, and use sales techniques.

Duties include:

  • Interpret parts
  • Process customer orders
  • Efficiently dispatch products and parts
  • Promote specials
  • Arrange buy ins
  • Process customer credits
  • First point of contact for customers (in-person and over the phone)
  • Contribute to a culture of safety by putting safety first

Note, this role will require lifting, bending & climbing.

Who we're looking for:

  • Parts interpreting "know how" (your technical parts knowledge)
  • Passion for providing exceptional customer experiences
  • Confidence in sharing your 'know how' and ability to communicate your knowledge
  • Innovative and collaborative approach to work
  • Solution-focused / problem solver
  • Sound computer skills
  • Comfortable working in a fast-paced and dynamic environment as part of a high-performing team

Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY

To find out more about NAPA, please visit

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still.

GPC conducts its business without regard to any protected characteristic.

About Us

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

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