Service Technician – Handheld Devices

3 weeks ago

Perth, Western Australia Alcolizer Technology Full time
About The Company

Alcolizer Technology is a trusted Australian leader in alcohol and drug testing solutions. With a focus on quality, innovation, and customer care, we provide products and services that support safer workplaces and communities. We're proud of our supportive culture and commitment to helping our people grow.

About The Role

We are seeking a Handheld Service Technician to join our Technical Service team. In this hands-on role, you'll be responsible for diagnosing, repairing, calibrating, and maintaining handheld instruments within our product portfolio. You'll provide service support to customers, respond to enquiries, and ensure a high standard of quality and turnaround times.

Key Responsibilities
  • Calibrate, service, and repair handheld instruments
  • Provide technical support and troubleshooting to customers
  • Manage service enquiries via phone and email
  • Prepare quotes, process payments, and invoice customers
  • Ensure accurate service records and compliance with documented procedures
About You

To succeed in this role, you'll bring:

  • Previous experience in a service or technical environment
  • Good computer literacy and strong communication skills
  • Strong time management and the ability to work independently
  • A collaborative approach and willingness to learn
  • Customer-first mindset with a commitment to quality
Benefits
  • Be part of a leading Australian technology company focused on safety and innovation
  • Hands-on, varied role with full training and career development opportunities
  • Supportive team culture where your contribution is valued

Ready to take the next step? Apply now to join a team where your skills make a real difference.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Manufacturing

Note: This description reflects current expectations and responsibilities for the role.


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