Investigator

Office of the Children's Guardian

Investigator, Child Safe Organisations

• Exciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian.
• Join our high performing Child Safe Organisations Directorate, a dedicated team who plays a key role in keeping children safe in NSW.
• A supportive and collaborative team culture with learning & development opportunities and various health & wellbeing programs.
• Full time 12 month temporary role opportunity with potential for further extension or ongoing employment prospects and hybrid / flexible working arrangements.
• Clerk Grade 7/8 - $113,574- $125,720 (plus employer's contribution to superannuation and annual leave loading).

About the Office of Children's Guardian

The Office of the Children's Guardian (OCG) upholds NSW children and young people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children's Guardian, visit our website.

About the role

The Investigator is responsible for sectors providing services to children and provides expert advice and capacity building support to organisations aimed at ensuring the services they provide meet the Child Safe Standards.

The role also undertakes compliance operations, audits, and investigations to identify organisations not complying with the Child Safe Standards, children's employment, or WWCC legislation and recommends enforcement action to address non-compliance.

We are seeking a motivated and resilient person to:

• Undertake activities including hosting sector meetings, meeting face-to-face with organisations, and webinars, to educate and increase awareness of the WWCC, children's employment, and Child Safe Standards and the importance of being child safe
• Provide concise advice and accurate information to organisations and other stakeholders regarding the Child Safe Standards, the Working with Children Check (WWCC), and the children's employment legislation.
• Assess an organisation's ability to apply the Child Safe Standards, provide guidance and advice to the organisation's representatives, and manage case load using basic project management methodology

Key knowledge and experience

• Excellent verbal and written communication skills, as well as influence and negotiation skills.
• Proven ability to interpret and apply legislation.
• Experience in conducting activities to assess an organisations compliance with legislation.
• Experience in conducting investigations is preferred.

Essential Requirements

• Certificate IV in Government Investigations or willing to undergo studies to achieve certification.
• All roles associated with the Office of the Children's Guardian are required to have a current Working with Children Check.
• Employment at the Office of the Children's Guardian is subject to the satisfactory completion of security and vetting checks.
• The role also requires a current driver's licence as there is travel associated with this role.

For further information about the role, please view the role description .

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on and advise of your preferred method of communication.

How to apply

To apply for this role,please submit a covering letter addressing the questions below and an up-to-date resume (maximum 5 pages in total). Please attach Word or PDF format.

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

Targeted questions

Describe a time when you have had to manage a high-volume workload with competing priorities. What considerations did you make when prioritising tasks, what challenges did you face and how did you overcome them?Outline an example of when your manager's evaluation of your performance indicated that your work did not meet their expectations. What was your key learning and how did you act on it?

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

We encourage you to please call or email our contactRenee James, Investigations, Team Leader, on to discuss the role.

Applications closing date: Thursday 11 September 2025 at 10:00am

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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